I’m using DHL Express Qatar since 7 years for my companies, and never had any bad experience with their services, they got a great managements and fantastic teams, DHL Express is the only company who can deliver my shipments to USA in 2 days, with very low rats, I suggest you my friend to think again before putting such advertisements like that, because they can report a case against you. Anyway its up to you but maybe its human error that’s it,