The main reason for such incidents is the Authorities. The customer care service is not functioning properly. Even if we complain, they dont respond. Before implemented the Smart Card system in Karwa buses, all the bus drivers were recollecting the tickets from all. And the same ticket will be given to the next passenger and the money will go to the drivers' pocket! But after the Smart card system there is some limitations.. Even then, some drivers ask for 10QR whom they are not entered into the bus. They say it is fine for enter without ticket. If so, there should be a ticket or receipt for this fine! Nothing... Its ultimately malpractice. Nobody can stop such malpractices, i think...
The main reason for such incidents is the Authorities. The customer care service is not functioning properly. Even if we complain, they dont respond. Before implemented the Smart Card system in Karwa buses, all the bus drivers were recollecting the tickets from all. And the same ticket will be given to the next passenger and the money will go to the drivers' pocket! But after the Smart card system there is some limitations.. Even then, some drivers ask for 10QR whom they are not entered into the bus. They say it is fine for enter without ticket. If so, there should be a ticket or receipt for this fine! Nothing... Its ultimately malpractice. Nobody can stop such malpractices, i think...