dont think you can blame the firefighters, fighting a fire in this environment cannot be easy.
Civil defence were not told there was a nursery and
apparently two of the firefighters lost their lives tring to get to the kids once they knew they were in the building.

Balme the maintenance companys, if the sprinklers malfunctioned as reported then this suggests regular planed preventative maintenance was not carried out. Blame the mall opperator for not having addequate signage for fire exits and blame all of us for accepting it as a norm in Qatar.