Terrible, but unfortunately typical of the "four star service" of Qatar banks. Why they do not insure accounts is beyond me. I had a friend who woke to discover that when he logged onto his account there was a different name on it--his id and password, account number and balance, but some other guys name and details. Fortunately it was not criminal fraud, but a clerical error on the part of the bank; the other guy notice and reported it, too. After denying the problem (and my friend withdrawing all the money from the account, the bank finally fixed it. The bank apologized and explained that a couple of digits has been entered incorrectly by the bank when setting up a new account. It just shows the lack of professionalism, security, and checks done by banks in this country. Very amateur.