Hope my experience would give you hope. I went to Mesaimer office to apply for a visit visa for my mother in law. My company PRO was waiting for me in the Mesaimer office to help me. Since I reached late he took one number and was waiting for me. When I reached I didn't find him so I took a number as well. Then we met and waited for the turn. We went to a counter when the number was called. The lady at the counter checked the document and said labour contract is required along with the application which we were not aware of and was not present in the documents. We were asked to leave. Since I had taken another number we decided to give another try if number is called in another counter. Number was called but the very next counter of this lady. I turned my face in a way that earlier lady do not see me and went to the counter. My heart beat increased when the new lady was chatting with other one casually but not related to my document. She didn't see me and the new lady accepted the form and didn't ask for labor contract. I flew from the counter once I got the receipt. I and PRO have laughed our heart out many times remembering this incident. I pray to Allah that you get your family resident visa soon.