i got a same problem with you my friend, i usually shopped online namshi and their courier partner is ARAMEX i scheduled for a delivery during office hours 1pm to 4pm since that is the option in the online Aramex. i called the customer service that need to deliver before 4pm because office hours is till 4pm then he speak ok i call the delivery. 3pm i called the delivery he spoke to me 10mins sir, till 3:30pm i called again he speak 5 mins. wait until 4pm he not yet arrived. then 5pm he called then sir i'm already here in the gate and i spoke to him i already told you need to deliver before 4pm then he speak no worries sir i can deliver tomorrow then i told him since you already there and my camp is near would you mind to deliver in my accommodation , he told me i cant deliver to different address call the customer service and change the delivery address and he hangUP the phone! rude and unpleasant gesture! then after 10 mins aramex send me a message "unable to deliver your package since your not available! looks like my mistake, poor performance, unpleasant, incompetent, always late of time schedule for delivery!
i got a same problem with you my friend, i usually shopped online namshi and their courier partner is ARAMEX i scheduled for a delivery during office hours 1pm to 4pm since that is the option in the online Aramex. i called the customer service that need to deliver before 4pm because office hours is till 4pm then he speak ok i call the delivery. 3pm i called the delivery he spoke to me 10mins sir, till 3:30pm i called again he speak 5 mins. wait until 4pm he not yet arrived. then 5pm he called then sir i'm already here in the gate and i spoke to him i already told you need to deliver before 4pm then he speak no worries sir i can deliver tomorrow then i told him since you already there and my camp is near would you mind to deliver in my accommodation , he told me i cant deliver to different address call the customer service and change the delivery address and he hangUP the phone! rude and unpleasant gesture! then after 10 mins aramex send me a message "unable to deliver your package since your not available! looks like my mistake, poor performance, unpleasant, incompetent, always late of time schedule for delivery!