Always ask at Dunkin Donuts
with experience of the day, learnt to ask the question next time at Dunkin Donuts "Is the Donut made today? or is it fresh?" . Today in Barwa village I bought a Donut(thanks, it was one) from Dunkin Donut "coffee bean" flavour (premium,lol), taking for granted its fresh alike the krispy kreme (had no bad experience so far). returning home found out its rock solid and breaking apart, bet its two days old... So assuming its my mistake for not asking if its fresh (chances of getting a genuine answer 50%), blamed myself of wasting QR 5 :-). so ask the usual question even if the brand is BIG. Thanks DD.
they spell it incorrectly over here as well i see......it's dinkum donuts!
Dear Shaddy,
Thank you for writing to us and we sincerely appreciate your feedback. To understand the issue in more detail, may I request to share your contact details.
With Best Regards
Harsh Singh
[email protected]
dear moosa
Dunkin Donuts serve the best donuts but the coffee isnot that refreshing the other day i bought coffee in one of ur stores and i was served in a recycled cup i did not enjoy it pleas do something
Thanks.., We refill doughnuts between 6 to 8 Am and again 4 to 6 Pm. Please visit any DD store again and try your favorite fresh doughnuts. this time I would like to hear your comment. Pls. call me on 55548647 or Pls. give me your contact No. ~ Regards ~ Moosa
Dear Moosa,
here are the details.
Donut: Coffee bean
Date of purchase: 15-10-11
Time of purchase: 19:00 hrs
Place of purchase: Barwa Village
Served by: didnt note
Batch no: NA
Trust this helps for your to reinstate the quality you may wish to serve. cheers.
Dear Valuable customers, we at DD strive to provide fresh products and the best service always. We regrets to find one of our customer unhappy with the freshness of doughnut. Our sincere apologies for the inconvenience caused. And requesting to help us to improve by providing the details of the incident. kindly contact me on 55548647. Sincerely ~ Moosa, Manager Operations.
Dear Valuable customers, we at DD strive to provide fresh products and the best service always. We regrets to find one of our customer unhappy with the freshness of doughnut. Our sincere apologies for the inconvenience caused. And requesting to help us to improve by providing the details of the incident. kindly contact me on 55548647. Sincerely ~ Moosa, Manager Operations.
Lol edifis, that's a good one, bet you won't be disappointed to find right specimen for u r study.
@Cherukkan, well it was a trial shot for me, btw place doesn't matter but the brand n it's product quality n so called reputation.
@s.n78, I agree mine could be single experience (wish it's rare), but to be noted it's a BAD experience with a brand of repute boosting of quality deceiving customers...
I was equally surprised at the quality by renowned brand...
‘’Dunkin Donuts is always fresh’’
Best of my knowledge DD is refilling the products two times daily. Shyam’s experience could be single and rare.Same time I suggest to provide the details of the purchase to the management. So they will investigate it and also will give us the right explanation.
Are you crazy to go and buy from Barwa Village where there is no regular business to get fresh food items?
Buy in Krispy Kreme...
HaHa... Next time I go to dunkin donuts I will ask for an old donut to study molds and fungi under a microscope!
With that approach I am sure to get a fresh one!
And very inexcusable, specially for a world known brand. Thanks for the heads up,shyams. Will surely avoid this brand now. In any case Krispy Kreme is by far a better option.