Yeah

Its because the Qtel wireless modem is FULLY supported by Qtels tech support so if they have problems iwth it or they don't know how ot set it up Qtel can tell them over the phone.

But for other wireless modems/routers, which are third party Qtel don't support them, they only give you the settings which are generic and then its up to you to figure out how to make your router work with those settings.