The connection is dropping out all of the time, it asks for a password, but I didn't set a password when I plugged it in. I using Mac OS X V10.4.11, the Qtel guy tried to set it up for hours directly to the Speedtouch but couldn't get it to work, and when he left I just plugged in the Netgear transmitter and it started working, but now I am getting the problems. I am very close to the transmitter, right next to it.