DEFINATELY don't go to Cuticut in City Centre. Went there 2 weekends ago just to get a trim while I was in the mall (how much damage can they do to a simple trim).... she (one of the filipinas referred to in an earlier comment) ended up taking off about 3 inches from my long hair (my fault - I didn't pay attention and was reading a magazine). I about freaked when I saw it. she asked if I wanted the same cut followed as my hair currently had and I said ofcourse... the result definately wasn't! It was the absolutely worst cut I've ever had in my life.
I ended up going to a hotel salon last weekend to have it fixed (they had to end up taking more off the length).. they told me their 3 year old could have cut my hair better.
So thats my venting.. if you value your hair.. dont go there!