greentea, sheer luck. I have used them before, sending something to the same address in Canada and it got there. The problem is when it doesn't get there: they are unable to trace it, and they don't seem to care so much. I used their speed service, paid more than the first time, the parcel was supposed to get there in 3 days and, 15 days later, every time I call or go there they tell me to wait another week.