you are right somwer.. communication should not be the problem because they have their language bank but the thing is - it is not being utilized.. i was there yesterday for my appointment i've waited for 4 hours to see the doctor i came at 8AM because my appointment was 8:30.. anyways while i was waiting i saw couple of patients who were trying to communicate with the reception about some laboratory investigations.. the patients don't know how to speak neither english nor arabic.. it was so sad that they were set aside and kept on waiting not knowing what to do.. i don't know what happened to them because when i left they were still there waiting..
regarding doctors - some don't do their work properly and some don't know how to do their work.. but there are quite few who are efficient though.. it's funny that some doctors don't know how to spell what more when it comes to assesment and diagnosis...