well something like that happened to me as well but in CBQ.... me and my husband has a joint saving account... we never took money from that account so we know how much the balance ...also the balance in not below the maintaining they are asking...so when they deducted 25qr and telling us because we went below the limit...i gathered all the deposit slip we have...went to the bank where we open the account and showed them that we never went below the maintaining..they have assured us that they will give it back...but it took us 4 weeks before they gave back...and i always call them to ask the progress... i know some will said it's 25qr what's the big deal...it is a big deal because it's our savings and we even managed to save although we are not that high paid worker...

call them bugged them to give back the money..it's your right...you work hard for it