This problem is a near universal one in the Gulf. Employees here obviously don't get training on proper telephone etiquette. Don't shoot the messenger; the employer is to blame.
I can't tell you how many times I've called a place of business and the person answering the phone has simply grunted into the receiver, leaving me to ask them whether I had reached the correct shop/business.
And that's when I can get them to answer the phone! Half the time the phone just rings and rings and rings...
Most places here don't have websites, and those that do aren't functioning properly or updated regularly.
For being in such a service-oriented region, they certainly don't know much about customer service and business-like behavior here.
"If you're looking for sympathy, you'll find it between sh*t and syphilis in the dictionary."
- David Sedaris
This problem is a near universal one in the Gulf. Employees here obviously don't get training on proper telephone etiquette. Don't shoot the messenger; the employer is to blame.
I can't tell you how many times I've called a place of business and the person answering the phone has simply grunted into the receiver, leaving me to ask them whether I had reached the correct shop/business.
And that's when I can get them to answer the phone! Half the time the phone just rings and rings and rings...
Most places here don't have websites, and those that do aren't functioning properly or updated regularly.
For being in such a service-oriented region, they certainly don't know much about customer service and business-like behavior here.
"If you're looking for sympathy, you'll find it between sh*t and syphilis in the dictionary."
- David Sedaris