1) why do you want to be a flight attendant?
2) do you consider this as a career?
3) how do you handle stressful situations?
4) how would you handle a complaint?
5) what do u mean by exceptional customer service?

Why do you think some passengers take their frustrations out on cabin crew, even though the cabin crew are trying to help them?

What would you do if you saw one of your colleagues being deliberately rude to a passenger?

If, for example, there are 60 children on the flight, but you only have 40 toys. How would you deal with this situation?

What would you do if the seat belt signs were on and the aircraft is about to take off, but a passenger insist that he has to kneel down to conduct his prayer due to religious reasons?

What would you do if you lost an engine on take off?