C4's support and service do relatively badly yes. At least half of the time they are willing to exchange an item up to and sometime's past the Policy dates. Lulu's has been recommended here, but from years of experience and direct conversations (even arguments) with their managers I've found that they have ZERO support for electronics and furnishings purchased in their stores. ANY and ALL supposed warranties for their products do not exist in Qatar (but they have said are valid in the UAE or elsewhere). The rare ones that come with full International Warranties are usually Japanese-made products.
Lulus also has only a 5-day through 12-day (seems to vary) Policy on items, in some cases only 4 days or if opened NONE at all (and you have to seriously argue for them to exchange a faulty product that was opened). One cannot test an unopened product, even at the store...
At least at C4 most of their products come with the default 1-year warranties and an option to purchase an extended warranty. Though strangely the extended warranty sometimes starts the same day as the purchase, which makes no sense, though C4's management claims this is because it is a LOCAL warranty and not applicable in any other country C4 operates.
C4 will often accept an opened product missing items, and immediately return it to the floor for some poor shopper to purchase and lose time over in trying to return it. Not the best Policy to keep customers content...
C4's support and service do relatively badly yes. At least half of the time they are willing to exchange an item up to and sometime's past the Policy dates. Lulu's has been recommended here, but from years of experience and direct conversations (even arguments) with their managers I've found that they have ZERO support for electronics and furnishings purchased in their stores. ANY and ALL supposed warranties for their products do not exist in Qatar (but they have said are valid in the UAE or elsewhere). The rare ones that come with full International Warranties are usually Japanese-made products.
Lulus also has only a 5-day through 12-day (seems to vary) Policy on items, in some cases only 4 days or if opened NONE at all (and you have to seriously argue for them to exchange a faulty product that was opened). One cannot test an unopened product, even at the store...
At least at C4 most of their products come with the default 1-year warranties and an option to purchase an extended warranty. Though strangely the extended warranty sometimes starts the same day as the purchase, which makes no sense, though C4's management claims this is because it is a LOCAL warranty and not applicable in any other country C4 operates.
C4 will often accept an opened product missing items, and immediately return it to the floor for some poor shopper to purchase and lose time over in trying to return it. Not the best Policy to keep customers content...