INFORMIX in RAYYAN COMPLEX
Hi guys, do you know the computer store Informix in Rayyan Complex? I purchased a Sony Viao laptop last June. after 6 months of used the fun broke down. I decided to return it the store for the warranty.
Now, almost 3 weeks past. When i give the laptop to them one staff told me that it will take 2 to 3 days only, well it's obvious that they "lied". every day I'm calling the store but the respond is the same "the laptop is already forwarded to Service Center" but if i ask where and which Service Center they just said they don't know.
My concern here is they are not making any action with the problem. They are trying to get costumers patience out so that they pull it out and sent item to others service center.
I'm sharing this for others concern, i don't want to happen this to you guys. If you are planning to buy laptop i suggest not to buy in Informix shop. You will have a lot of problem like me.
I just want to know if there's agency I can complain regarding with my problem. I really want this shop to learn a lesson.
Thank you for reading.
follow up to my post..
after a long waits of promises and lies from informix,this morning i decided to full out my laptop.. btw, the "so called" service center they are talking "FEATURES SHOP" in sofitel(what a BS).
i went to modernhomes service center to see a friend and brought my laptop, he said the problem is not serious. he called me a minute ago and finally my laptop is good as new.
lesson is.. NOT TO TRUST SHOP like INFORMIX. well, now i promised my self not to buy anymore electronics item if the shop has NO guaranteed of warranty specially INFORMIX.
guys and gays(ROFL) beware of INFORMIX shop who only make promises when the item you purchased got some problem to be fix.
i don't think it's there.. i called a friend working there and asked if there's laptop with description same with my laptop and said NO. probably it's in their shop only because they can't name any service center.
sony service center i think is near jarir, it belongs to modern home, it's now 51 east or something like that
Yalla!