QIB redefines banking experience through award-winning mobile app

As Qatar Islamic Bank (QIB) works to continue to enhance its customers’ digital banking experience, the Bank remains at the forefront of innovation by being the first in Qatar, and the first Islamic Bank in the world, to launch "Instant Finance," the fastest and simplest way to obtain personal financing in Qatar.

An innovative and highly secure end-to-end digital solution, this feature allows pre-approved QIB customers to get additional personal financing in a few clicks through QIB’s award-winning mobile app.

The service enables existing QIB customers to get top-up financing instantly, in a completely paperless and digital manner without the need to visit the branch.

Eligible customers receive an SMS and/or a notification through the QIB mobile app. The customers can then follow simple instructions to have the finance transferred to their account, within just a few minutes, from the comfort of their home, office or while traveling abroad. 

Within a few simple steps on the mobile app, customers can choose the finance amount, confirm all the finance details, e-sign the required documents, receive instant approval and have the finance amount credited into their account immediately.

Commenting on this, QIB’s Personal Banking Group General Manager, D. Anand stated, "The purpose of our 'Instant Financing' is to cater to the financing needs of our customers anywhere and anytime and to provide a smooth and paperless customer experience throughout their journey. For our first campaign, we had customers apply for personal financing from inside and outside of Qatar. Most importantly, our mobile app allowed them to complete the journey within minutes on average, without paperwork and the need to physically visit a branch."

"With this launch, QIB has set a new benchmark in the banking sector in Qatar and the region. We will continue to invest in technology to meet our customers' expectations and facilitate their daily experiences within the current global shift to a digitalized world," concluded D. Anand.

In recognition of its accomplishments in the past year, QIB received three prestigious awards for its digital innovation: "Best Digital Bank in Qatar" by the Asian Banker, "Best Consumer Digital Award 2018" and "Islamic Finance Innovator Award 2019" from the esteemed Global Finance Magazine, and the "Excellence in Mobile Banking 2018" award at the New Age Banking Summit in Doha.

These awards reflect QIB’s continuous efforts to develop its existing product suite and create innovative digital solutions to meet the fast-changing financial needs and preferences of its customers in Qatar.

For more information, please visit: www.qib.com.qa

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