Photography question: where do u fix ur canon gear?
By great.angelina •
Dear Qlers,
Anyone has any idea where to fix my canon 50D, i can't seem to connect the usb port to the laptop, it doesn't seem that there's any problem.. But there's just nothing anymore when i connect the laptop to the camera, nothing happens as if they can't get to each other through the cable..
I bought 2 other cables and tried them with other electronics and they worked so the cable is not the problem.
I have 3 other laptops and i tried different settings with camera and cables to check if the problem is from the laptop and it's not ... just the device i guess needs fixing!
Thanks
Better to take to Salam.
In case your 50D need a firmware update, they'll do it for free. I did for my Canon.
Though you can do the firmware upgrade by yourself, better to get it done by Salam Tech.
Please make your batter full charge before you go to Salam for firmware update as that will save much time. They need full battery power (which I learned from them) as the update process should not be interuppted by any lack of battery charge !!
Wish you good clicks !!!
Try restoring the settings back to factory default or update the firmware (if not the latest). If that doesn't work, you may then need to go to the Canon Service Center at the 2nd floor of Salam near City Center and have the camera checked.