TATASKY DIGICARD NOT AUTHORISE

martin_ij
By martin_ij

MY TATA SKY IS NOT WORKING AND SHOWING "TATASKY DIGICARD NOT AUTHORISE"? I CHECKED MY ACCOUNT AND ITS VALID TILL SEP. 2009.
IT WAS WORKING PERFECTLY AND SUDDNELY SHOWED THIS MESSAGE, AFTER THAT IT IS NOT WORKING, ANY ADVISE.
THANKS IN ADVANCE.

By SBR• 26 Apr 2009 13:11
SBR

Try these steps:

1) Remove the power to the receiver by pulling plug

2) Remove the digicard, wipe it with a soft cloth and re-insert

3) Put the plug in and right away Press and hold the guide+active+Channelup+channelDown (4 buttons) in the receiver. This is a hard reset of the reciver. hold for 10 seconds.

4) Now press power on in the receiver. Should be ok. I called the helpline and did this. It worked right away.

By martin_ij• 16 Apr 2009 09:16
martin_ij

thaks for your quick response regarding the tatasky issue. My concern is if i send a message to tatasky, is there any chance to know them i am using the receiver in Qatar. Did you face this problem earlier (Tatasky digicard not authorise), please help me.

By anonymous• 15 Apr 2009 19:56
anonymous

you can send a email to them with your VC number.

Use the link: http://www.tatasky.com/contact.do

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