Tatasky Experts, please help....

althaf22
By althaf22

I have subscribed to tatasky & been watching their channels since a couple of months. Since two days, my tatasky reciever does not show my subscriber ID on pressing the yellow button (which usually shows the account information). I tried navigating to organiser menu and then to ACCOUNT INFORMATION, once you press select there nothing happens.

The HOME BUTTON too on pressing shows as follows

"your subscriber ID : SUBSCRIBER ID IS NOT AVAILABLE."

But all my channels are working as usual and payments are valid for another 3 months when i check their website. What should i do? What will happen if i recharge for my subscriber ID, im worried as it doesn't show the subscriber ID in the tatasky receiver.

By althaf22• 10 Sep 2008 13:40
althaf22

Thanks to all of you for the prompt response guys. Let me ask someone to call from the registered mobile number in india.

By chocolate• 10 Sep 2008 13:10
chocolate

Yeah, legally it's to be used in India only, but even the tatasky ppl are aware that the major customers r from the gulf.

By rayyz• 10 Sep 2008 13:05
rayyz

LOL! So much competition in India DTA market. Does one really think Tatasky cares if we use their service in India or abroad?

What chocolate said is right. Switch off and on the main power for the receiver. It will be alright. :)

By cherukkan• 10 Sep 2008 13:04
cherukkan

Sorry I forgot tell you something. As Althaf22 mentioned in his post tell someone in India to call the distributor and tell them that your ID is not appearing but never give them any hint that you are using it here in Qatar.

By cherukkan• 10 Sep 2008 12:58
cherukkan

I dont think they will block your ID if the bill is paid using an International Credit Card. I am recharging my Tata sky account in India using my Credit Card on line in Qatar.

By chocolate• 10 Sep 2008 12:57
Rating: 5/5
chocolate

Just try switching the receiver off from the power supply, then switch on again.

By ricky_2005• 10 Sep 2008 12:45
Rating: 5/5
ricky_2005

You may have made last payment via creditcard which is international . So from IP address , tatasky has blocked

you .

So advise your indian relatives to call tatasky, report the problem and tell them to open yr subscription.

If you tell , yr tatasky is here , they will not do that,

tell them it is in india .

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