*Dead People and Credit Cards*

Be sure and cancel your credit cards before you die. This is so
priceless,
and so easy to see happening, customer service being what it is today.
A lady died this past January, and The Bank billed her for February
March
for their annual service charges on her credit card, added late fees
and
interest on the monthly charge. The balance of $0, is now somewhere
around
$60. A Family Member placed a call to The Bank.

*Here is the exchange:*

Family Member: "I am calling to tell you she died in January."

The Bank: "The account was never closed, and the late fees charges
still
apply."

Family Member: "Maybe you should turn it over to collections."

The Bank: "Since it is 2 months past due, it already has been."

Family Member: So, what will they do when they find out she is dead?"

The Bank: "Either report her account to frauds division or report her
to the
credit bureau. Maybe both !"

Family Member: "Do you think God will be mad at her?" (I really liked
this
part !!!!)

The Bank: "Excuse me?"

Family Member: "Did you just get what I was telling you? The part about
her
being dead?"

The Bank: "Sir, you'll have to speak to my supervisor." !

*(Supervisor gets on the phone)*

Family Member: "I'm calling to tell you she died in January."

The Bank: "The account was never closed, so the late fees and charges
still
apply." (This must be a phrase taught by The Bank!)

Family Member: "Do you mean you want to collect from her estate?"

The Bank: (stammering) "Are you her lawyer?"

Family Member: "No, I'm her great-nephew."

The Bank: "Could you fax us a certificate of death?"
Family Member: "Sure." (fax number is given)

After they get the fax:

The Bank: "Our system just isn't set up for death. I don't know what
more I
can do to help."

Family Member: "Well, if you figure it out, great ! If not, you could
just
keep billing her. I really don't think she will care."

The Bank: "Well, the late fees charges do still apply."

(What is wrong with these people??!!)

Family Member: "Would you like her new billing address?"

The Bank: "Yes, that will help."

Family Member: " Odessa Memorial Cemetery, Highway 129, Plot Number
69."

The Bank: "Sir, that is a cemetery!"

Family Member: "What do you do with dead people on YOUR planet?!!