Car Rent Complain - How?
I rented a car and asked for 1000qar deposit. They said they will give it 1 week after a gave back the car. Now, half month passed already and I don't have any call back from them to get the check. They always tell that it is not yet available to the accountant, but don't say the exact date it is ready. Is this normal? It's my first time to rent. Do i need to file a complaint against them now? How?
Thank you.
In the absence of any documentary proof that they have your money such as a receipt, you have absolutely no chance of getting the money back. There is no such thing as a "verbal commitment" in business transactions especially when money is involved. I doubt they will pay you your money. You can keep calling them and they will keep telling you stories. That's all.
No. They got the paper when I gave the car back. I forgot to take the paper too, since they told me to bring my ID only to get the cheque.
Do you have a receipt for the QR 1000 you paid them?