Infertility Clinic

Assalamu alaikum. I've been to HMC for a referral on IVF after 3 failed IUIs in a private clinic here in Doha...The first appointment took us 4 months of waiting and when that time came I was told to come back on the 2nd or 3rd day of my period...Unfortunately after vacationing to the Philippines, we came back to Doha on day 5 of my period and I was immediately turned down for an appointment with my doctor. As there are no other IVF facility in Qatar, we have to wait again for my next period (although we are still hopeful every month that period will not come and just get pregnant naturally). We waited patiently and still without luck, my period came. I went back to HMC for an appointment but now I made sure it is my 2nd day... After being told to wait for my doctor to come,I was sent back and forth to station 6, then station 3, then station 6 again, then station 3 again, then station 5.....Only to find out my doctor cannot see me during daytime and I have to come back 4-8PM to take my chances of being called for consultation...How stressful this experience is for an already stressed infertile couple...The mental torture is just so much...I have been telling myself to be patient but I am already 35 years old and my biological clock is not stopping if I don't get an appointment! HMC is the only hospital where IVF can be done here in Qatar... which means it is our only hope here...but as it is, the experience becomes more traumatic and depressing...When I failed to get an appointment last month I was told not to get depressed but now I can't help it....:-(...I am hoping that with the improvement of infrastructure in the Women's Hospital comes with it the improvement in information system which will greatly alleviate the suffering of couples like us wishing to establish a family through the services exclusively offered in HMC...I feel that there is a sincere effort in making things more systematic and therefore my letter is not to belittle all these efforts but to suggest that 1) there shall be a general guide for patients to follow seeking specific services in the hospital and this shall be placed in the entrance where all coming patients can refer to; 2) there shall be a prominent structural chart in every station to post the names of persons in-charge of the services; and 3) there shall be an exemption in the case of couples being treated for infertility (men are not allowed inside WH)...But infertility may involve the wife or the husband or even both...As this is the case, I hope The HMC Women's Hospital take a consideration in putting-up fertility clinics that can be accessed by the couple and I further suggest leveling-up of services offered to include (Islamic) counseling for these couples to address depression and other psychological effects of infertility...I am a doctor by profession and I know how hard it is to have many patients with many different problems...but it is more difficult to take the position of a PATIENT who does not even know where to start finding the solution to his/her problem... Allahu Akbar!