Le Macaron - pathetic people and horrible service
Seems like the people at Le Macaron qatar (Al Mana petrol pump) have decided to beat all other places when it comes to poor and shitty service.
I ordered a chocolate cake at 2 in the after noon and the lady at the counter assured me that they will prepare a cake in 2 hours. I told them I will pick it up at 6 instead of 4. Paid the entire bill and left.
When I came back at 6 the lady at the counter said that we don;t have it.
The chef came out and said that they have not prepared the cake.
I told him I ordered it at 2 and was told it will take a maximum of 2 hours.
He replied by saying that " THEY JUST COULD NOT MAKE IT"
When i asked him as to why no once called to inform me so that I could make other arrangements, instead of admitting his mistake and apologizing, he just kept saying
"YES YES, WE SHOULD HAVE DONE THAT"
Bloody idiot didn't even have the decency to accept that they have messed up.
I would strongly suggest that in case you have a celebration coming up, DO NOT EVEN CONSIDER LE MACARON for any sort of catering/sweets/cake.
All they are going to do is promise you the items and then simply forget about it.
LE MACARON guys---you should be ashamed of yourselves.
Actually , here no one knows about the customer service. They don't know how to provide customer service. Most of them are uncivilized.