Not authentic Samsung Galaxy S4. HELP!
PLease give me an advice.
I recently bought a brand new mobile phone (Samsung Galaxy S4) near Souq Waqif. After 2-3 days I noticed that the phone frequently shutdowns and during charging its becoming hotter than the usual.
I checked only now in the internet on how to identify the authenticity of Samsung S4 from the replica, and it gives me information as follows:
1. There should be SAMSUNG S4 written on the back cover beside the speaker of the phone.
2. The original flash is obviously different from the original.
Now, I wanted to know the best thing to do about this matter. Should I call the police and report this; or should I go to the store and replace this with the authentic or if not take my cash back?
Please send me a positive response. Thanks a lot QL friends!
Wow...this is first time for someone to come back and report the outcome, a positive one at that...:)
CPD really made follow-ups until all things are settled down. Yesterday they called me if my problem was already solved, and I replied a big yes! More power to CPD!
Wow! A happy ending. Would have loved to have read about the shopkeeper being charged or fined in the local press as well though.
Good Job of following it up with CPD and great effort by CPD.
Congrats!!
Good Result and thanks to all the positive and helpful response from Qlers. Keep it up guys.
wow thats a good news !!!! congrats .... :-)
CPD has made a great job dealing with my problem. They spoke to the store owner and eventually the store replaced this with a brand new phone. Thanks so much to CPD!
Good Luck Cadyos.. Please update us the response from CPD..
good luck !!!
I already went to the shop and they refused to replace the phone neither give my cash back. I filed a complaint to CPD and replied to me that they will update me about my query.
I hope to receive positive response from CPD.
Only the US versions have galaxy s4 written on the back. the international version just has the Samsung logo below the camera.
however the writing on your phone looks cheap.
Go back to the shop and ask for a refund... if he refuse , then go to consumer protection department.
I checked the IMEI on www.imei.info and I am surprised!
the information shows that the IMEI number is for NOKIA model.
Thelonius, then he has to pay more then wat he has spent ! :)
I mean spend more time behind bars.
thanks for your advice.
almost the same ... its price is between 2500 to 2600 with few accessories ( carefour and jarir)
u shud complain ....
I bought this for QR 2,300.
paper weight.
sorry for the pic, it was a shot in front of a mirror, i forgot to edit and flip.
THANKS for the advice!
Sorry abt my video, ater reading the youtube comments, video just seem's to compare a dummy phone with genuine S4.
yes you are absolutely right, your product just looks like a fake one.
Watch the S4 vs Replica comparison
the way 'Samsung' is written in tat phone looks fake to me...:(
i agree with zain and secondly if u can tell me for how much u have bought it for ??? may be then we can tell its original or not then u have better case for reporting it to the police .
Report it to consumer protection department.
Here it the link : http://www.mbt.gov.qa/English/Consumer/Pages/HowToComplain.aspx
they are active and do follow up.
Good Luck!
Don't waste your time here..just take it to a samsung shop and they will tell you if its genuine or not.