Oman Air Ways hidden rule to loot passengers

minnu
By minnu

I took Oman Air ways on line ticket. ticket Doha-Calicut-Doha for my family 8 months ago. Now I want to change travel date of one sector ie. Doha -Calicut. Air lines hidden rule is such that even if we want to change date of one direction, we required to give increased price of both direction which is now about more than 3 times of my previous booking.

We are not allowed to cancel the reservation of one direction (Doha-Calicut). If we opt cancel one way, not only we will not get refund, also we cannot travel back (Caliuct-Doha) one reserved date. They says we have to cancel the whole ticket and take new ticket (with fine QR 100) and purchase new ticket with current increased price.

If i cancel ticket one one direction, by informing them in advance, and not claiming any refund they can sell the ticket by very high price, still they are not allowing me to travel back on reserved date. They want to loot the passengers any way.

They have programmed their booking system in a way that they can loot passengers.

By rocker_guy• 28 Aug 2013 14:28
Rating: 3/5
rocker_guy

Dear Minnu,

Please understand that this is the cancellation policy of almost all the carriers operating in this region. The simple logic that their GDS (Global Distribution System) reads the transaction as a single one. So whether you book a one way ticket or a return...if you cancel the route travel, you will definitely need to pay the difference amount as applicable for the whole ticket journey.

Please don't compare IATA rules with IRCTC rules. Lalu Prasad is history...! :)

By Jones10• 25 Jun 2013 15:24
Rating: 5/5
Jones10

Dear Minnu ,as our friends said this applies to all ticket booked online and it applies to all airline,reason for increased fare even return sector is becoz PNR usually once created for a single booking,CANNOT be cancelled one sector ,because it will affect whole booking and so you will be affected by any fare diff. becoz by the time try to confirm seat on diff.date other than original date then for sure not easy to get same fare,especially PEAK TIME otherwise go as per your original plan,no charges will apply simple...

By minnu• 25 Jun 2013 14:51
Rating: 3/5
minnu

If i change travel date of one direction, O.K we can give increased price of that date. Why we have to give increased price of return travel, which is not changing and also price is already given. What is the logic in it.

By zafirah• 21 Jun 2013 19:10
zafirah

check out first the restrictions... all airlines do the same. there are even tickets non re-bookable and non-refundable.

By Mary Catherine• 21 Jun 2013 17:44
Rating: 4/5
Mary Catherine

It's on the terms and conditions of your ticket (and all other airlines).

You choose to change, you pay.

By IlikeQL• 21 Jun 2013 17:30
Rating: 5/5
IlikeQL

This rule is followed by all Airlines. Just because you need to pay more, you are defaming the Airline. Please stick to your plan if dont want to pay more.

By stealth• 21 Jun 2013 16:36
stealth

did you read the fine print?

By Mandilulur• 21 Jun 2013 14:13
Rating: 5/5
Mandilulur

These rules are followed by all airlines. Unless you book full-fare fully refundable tickets, you cannot cancel one leg of any booking or the entire reservation will vanish.

Mandi

By Subaro• 21 Jun 2013 12:54
Rating: 4/5
Subaro

Many airlines have this policy for pricing. If you want a flexible booking, you pay more.

By Las Vegas• 21 Jun 2013 12:39
Las Vegas

This is the price that you pay with cheap restricted tickets, don't complain.

By flexicode• 21 Jun 2013 10:51
Rating: 4/5
flexicode

I think that's the reason a return ticket price if divided by 2 will be much less than the price of a one way ticket. That is Airlines policy valid for any airline not only Oman. Dates also play a major role in ticket prices.

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