Q.I.C Insurance Services go ONLINE !!!!!!
By Pratap John (Gulf Times, Dtd:21.03.10)
Chief Business Reporter
A Qatari insurance firm plans to offer online renewal of travel, health, house and third party vehicle insurance to policyholders before the year-end
In a new initiative, Qatar’s largest underwriter QIC plans to offer online renewal of travel, health, house and third party vehicle insurance to policyholders before the year-end.
Recently, Qatar Insurance Company became the first in the country to offer online renewal of comprehensive vehicle insurance to policyholders.
In an interview with Gulf Times, QIC Group president and CEO Khalifa Abdullah al-Subaey said the “A” stable rated (by S&P) company has spent “considerable resources” on IT to develop the online system, which provides 24x7 insurance renewal facility to policyholders.
“Currently only our comprehensive insurance policyholders can avail of the online facility. But before the year-end, we will have a suite of most sought-after insurance products up there,” al-Subaey said.
As an introductory offer, QIC now provides a 10% discount on comprehensive vehicle policies that are renewed online.
“We have contacted our policyholders by way of text messages and offered them the discount. But it will be only for a limited period,” the QIC Group CEO said.
He urged policyholders to make the best use of the online policy renewal facility.
“We realise the fact that our customers face difficulty finding car parking when they come to our counters for policy renewal. They may also have to queue up. By going online, they can avoid these,” al-Subaey said.
To avail of the fast-track process, one has to log onto www.qic-online.com with one’s unexpired (due in 30 days or less) QIC comprehensive vehicle policy and valid Qatari ID. Upon entering the policy number in the required field and pressing the “enter” key, the policy details get automatically appeared on the screen.
One has to then key in some details to complete the process in a few minutes. The policy details will be automatically mailed to the person concerned, who could take a printout and keep the records.
Al-Subaey said that QIC had recently shifted its motor claims department to a bigger facility at Abu Hamour from the Industrial Area.
it is only for full coverage,not available for third party
well these guys get paid a fat salary and know some big guy in the office so they don't care about customers unless u have vitamin "W" in the same office.
customer service sucks in this place.
I have paid for transfer of policy but still policy reflects on the name of first owner. How can someone renew it online if QIC is not updating data even after a year span? can say Poor Service
insurance claims department. it's pain in the a** once you want to claim for your insurance...
I tried as well to login with all the correct details, nothing happened!!!!!
Suprise...the system does not work. Once I entered all my details it failed to find the right web page.