Qtel broadband sucks!!

prabos
By prabos

The 21mbps broadband connection is a joke. please stay away from it.

I'm getting 80kbps! (yes, KBPS)

thats it. Today I seem to be lucky and getting about 300kbps. So thought of posting this.

Really feel cheated. I'm paying Qr320/- per month for nothing. I'd rather have a dial up connection which is at least constant speed. See the attached speed graph..wow

All my attempts at getting them to fix it came up with nothing. Their answer is, if the lines are busy you will get only this. WOW!! If this happens in my country, couldnt imagine what would happen to them..

well, have to spend some more to get the old 4mbps line back..

By slim93• 19 Apr 2011 11:22
slim93

Always the same old crap. Just to instal internet you have to be at home all your life waiting for them to phone you to tell you they are coming at the same time as if they will save your life by giving you their magic shot of internet. The monopoly is a theft and has always been...

By umm-salayum• 3 Jan 2011 17:14
umm-salayum

yeah there is a problem with Qtel service, don't get me started .....

LOL

By kkr• 1 Jan 2011 15:23
kkr

There is no problem in the QTEL serivce now, :)

By prabos• 30 Dec 2010 09:53
prabos

in a positive note, Qtel has fixed my problem and i'm getting about 4mbps now. better late than never i suppose..

By mjamille28• 28 Dec 2010 09:02
mjamille28

I'm happy with my Qtel internet... I get problems sometimes, mostly with my Mozaic, but it gets fixed in no time..

By anonymous• 28 Dec 2010 08:58
anonymous

guys! Q-Tel DSL sucks! ~ i got my DSL after 5weeks from the date of application; after a week, i got no internet connection, really sucks.. that was Christmas and supposedly i want to talk to my relatives, friends online. hmmmmm qtel inform me that i need to wait for another 10 workings days to get my internet connection back, because they give to someone else my line accidentally. WTF! xoxo i have no choice since QTEL is the only provider here in doha.

By smoke• 26 Dec 2010 06:32
smoke

I'm happy with my 1mb connection...easily download 4 movies a day. :)

By Friendd88• 26 Dec 2010 01:43
Friendd88

dude the usb that u get is capable of 21mbps and Qtel network also....so this 21mbps is speed of network that is divided by other users also..the maximum u can get with 3g network is 5-6mbps...moreover this broadband is not home broadband it depends upon ur location's network if that network has alot of users so u will get low speed as u have mentioned so u dont get fixed speed sometimes u will feel like flying but sumtimes u will bang ur head with wall...i agree qtel is cheating by showing 21 mbps everywhere lolx...i live in duhiel i get very low speed as 3g is not good here but sumtimes if i use it in airport area its fantastic....so good luck bro..

By Arien• 25 Dec 2010 16:43
Arien

QTEL sucks on the whole.. blackberry service is a big joke, useless. Most of the time people trying to call will be answerd its switched off.

Wake up Q Tel, do something before you Die

By Qatarking• 25 Dec 2010 14:46
Qatarking

QTel has to come up a lot....in all areas. Their offering in Mozaic TV channel listing shows their stupidity...

They are just like %*%*&^^$@&%^&%&^(&.....

By thuru50705• 25 Dec 2010 13:37
thuru50705

i also have same problem

By pdpicasso• 25 Dec 2010 12:59
pdpicasso

Yesterday i called Customer care to rectify my Broadband issue and the first guy said he ll transfer to techie ppl. and I ve waited for more than 30 mins but no one responded except Automated Voice continually saying ur call is imp. to us!!!???

Then again i called at night and the same blah blah... but this time i didnt giveup. put on the speaker mode and waited for more than 45 mins. Atlast one guy attended and solved my issue. Thanks to him.

But Qtel is this ur customer support??? Collecting huge price for services and not willing to provide adequate customer support. And you ppl are celebrating as u r one of the best in the region!!!!

By anonymous• 25 Dec 2010 11:32
anonymous

try vrgin mobile broadband..its much better

By brookside• 25 Dec 2010 11:09
brookside

I've been facing the same problem for the last 2 months. I filled a case with Qtel twice and nobody bothered to show. They kept palying me off untill the last suggestion i received by them to go to Nasr street and get the modem checked out.

Craaap.

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