Qtel-Complaints!

Wings Of Fire
By Wings Of Fire

Do they answer the "complaint mails" that are sent at customer care email id?

Really pissed off on these Buggers!
you just pay them for activation,cancellation and shifting thats it!
rest nothing they wanna do...i swear every time u call them "sir no updates in the system"..."sir wait for our call we have your mobile number"

I wish we had some other option for Telecom carrier.Why is vodafone not starting their adsl?

So sorry guys but thats the reality!

But gotta mention that few of the guys at qtel @ Villagio and city center are good and polite...i dont know about other....

Still the Customer care service sucks big time!!!

By Mohammed ferzan• 5 Nov 2016 11:11
Mohammed ferzan

I relay not happy with your Ooredoo qatar service we have resisted a complain regarding the our Land line service and Internet Fax line service interrupted from 19th October 2016 today 05th November 2016 until now our phone line and services not fixed by your ooredoo service provider its very bad to hear every time we contact customer care they will repeat the same recording like today we will fix our service will be coming today this are the reply we are getting daily it very bad service i have seen the ooredoo qatar get Mideast best service provider award but i don't think ooredoo qatar is an best service provider it’s a wast service provider in gulf please i think you should understand my filings and i don't need to write more about the service provided find below my complain number details

E Ticket no - 1-569891252

By mcimmi• 11 Mar 2011 15:51
mcimmi

Qtel sucks big time...They will never improve..Everything is so outdated..Really its a shame...

By flanostu• 16 Sep 2010 17:27
flanostu

on my final day in qatar i'm going to request qtel to grant me access to youjizz.com

By Stone Cold• 16 Sep 2010 17:15
Stone Cold

By standard, its under par to any telcom provider elsewhere. They would impose terms and conditions by their own means due to lack of competition (nearest is vodafone). But still then..this is Qatar. lets live with it.

By mjamille28• 16 Sep 2010 17:11
mjamille28

the mulberry bush the mulberry bush.... :P

By t_coffee_or_me• 16 Sep 2010 16:33
t_coffee_or_me

Here we go again round the mulberry bush.

By mjamille28• 16 Sep 2010 15:47
mjamille28

UkEng, of course you know him.. :)

By GodFather.• 16 Sep 2010 15:40
GodFather.

Maybe you can recommend my case to your friend to..Or is do I know this friend already?

check PM

By mjamille28• 16 Sep 2010 15:38
mjamille28

UkEng, it's good to have friends.. ;)

By GodFather.• 16 Sep 2010 15:35
GodFather.

I still waiting for two weeks now for my Triple play and Internet speed upgrade..

Mj need tops from you 3 days wow..:)

By rebel• 16 Sep 2010 15:27
rebel

mjamelle... :P i know u didn't mention his name :D hehe ..but i did :D

By cherukkan• 16 Sep 2010 15:26
cherukkan

I used to send them an e-mail whenever I have problems with QTel services and I am getting it fixed within two days. I am happy with the service. Try with our QL friend.

By mjamille28• 16 Sep 2010 15:19
mjamille28

WoF, hope you get it sorted out soon...

By rebel• 16 Sep 2010 15:16
rebel

@aneehs..Qatar's hospitality is not as bad sa u think...its just they need to improve the system in most of their government departments :)

By mjamille28• 16 Sep 2010 15:16
mjamille28

duh!

By Wings Of Fire• 16 Sep 2010 15:16
Wings Of Fire

rebel u already did...and i had mailed him only!

By mjamille28• 16 Sep 2010 15:15
mjamille28

@rebel, did I mention any name? :/

By Wings Of Fire• 16 Sep 2010 15:15
Wings Of Fire

i know mj whom ur talking abt ..i have mailed him.i hope he helps me out.

By rebel• 16 Sep 2010 15:14
rebel

@mjamille28....don't take tcom's name here..else everyone will bombard him with e-mails :P

By rebel• 16 Sep 2010 15:13
rebel

the service is crap...recently upgraded to mozaic but it keeps getting disconnected frequently every day and the ADSL goes down too ..and the connection gets stable on its own will ...very cheap and useless customer service too

By mjamille28• 16 Sep 2010 15:12
mjamille28

Wings of Fire, I got lots of help from a good friend here... i was told to wait one to two weeks, but I got it in 3 days, it doesn't get any better than that.. :)

By Wings Of Fire• 16 Sep 2010 15:11
Wings Of Fire

Mj u ve been lucky!

thats what i can tell you!

i really wish they had some competition in telecom field...they just always dictate their terms to customers.

mj u wont believe how rude these customer care services guys can be...ask me :(

amalp@shall do that

By Wings Of Fire• 16 Sep 2010 15:09
Wings Of Fire

jpa

i had taken tht and cancelled because of low speed.

and again cannot cancel it before 3 months,else pay for 3 months and cancel!

i was using adsl after that and now gotta shift it to new address!

and thanks to these guys...13th day no internet for me!

i am really pissed off on them ...

By mjamille28• 16 Sep 2010 15:08
mjamille28

I can't complain... since I got my internet connected in just 3 days.. I am happy with that..

By amalp• 16 Sep 2010 15:08
amalp

Send a fax complaint to 44374738..addressed to m/s qatar telecom/ customer service department, with your contact details

By jpa• 16 Sep 2010 15:03
jpa

Why don't you use the broadband unlimited SIM, only Qrs.400 per month.

By aneehs• 16 Sep 2010 15:02
aneehs

welcome to Qatar hospitality.

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