Qtel Mobile Broad Band

safrix
By safrix

Dear All,

I bought one USB Mobile modem ( Qtel E1820) from Qtel Villagio, they are saying we wil get 21 Mbbs speed on that. Still I am getting 1 mbbs download speed and upload speed is 6 to 8 kbbs. So many time I tried to contact this customer care, they do not solve this issue. Still Iam suffering with this issue…any body can help me out of this problem? What I need to ?

pls help me

regards
Safrix

By ozteen• 13 Jan 2011 21:46
Rating: 2/5
ozteen

This is a joke. I'm a network specialist and I'm very pissed that I actually fell for their scam. QTEL, you can't do this to thousands of people!!! This is false advertising which runs for years and still they get people fall for it. When I saw the advertisement all over Doha, I myself decided to run and grab the first free USB modem. And guess what? I went to 2 Qtel shop and 1 Virgin shop, they didnt even have this plan on the system yet. But they already advertised them in Gulf Times. I had to wait for another month to actually get a plan. I was excited to get UP TO 21 MBPS unlimited download, which could be less than 21 Mbps, but at least it should reach more than 5mbps... but NOOOOOOO. I paid 320 for the 21 mpbs unlimited plan + 200 something for the initial costs.. and i didnt even use it for the first month!!! because it didnt work as its supposed to. called the network engineers, of course after being on hold on the phone for hours, and told me to try it after 24 hours of purchase, the next day i called again, they told me the same thing again, wait for the next 24 hours, so i gave up after two days.. went to the shop where i bought it, they told me go to starlink in my area and go check the speed. starlink tested and they said its very slow, so they replaced my USB modem. they didnt even call me after 3-4 days, i had to go back to starlink and follow up. they said they currently have 3000+ usb modems being fixed. wtf? anyways.. so i went home and tried it again. and you all know what the result is. nothing changed! went back to take it to the shop and filed a complaint. but i still have to keep the stupid USB till Qtel decide to call me regarding the complaint. as a conclusion, never trust qtel in their offers especially when its something to do with the internet speed. i can see that everyone is complaining bout the speed, but for sure its never gonna reach more than 5mbps.. i tried downloading a 6 GB file and it was only doing 4. something mega bytes per second. so thanks qtel im gonna be stuck with u till december! yuck.

By safrix• 29 Jun 2010 09:12
safrix

Hi jackmohan2007

Day before yesterday I visit stralink, regarding this issue...they couldnt sort out this issue.

for jackmohan2007 : I am using Qtel E1820.

By anonymous• 23 Jun 2010 19:48
anonymous

safrix ...I dont believe you...

I dont believe you are even in Qatar.

The device you are saying is not the device Qtel is offering...Qtel usb is as small as the thumb

Also the rates you mention is not congruent with the Qtel rates....there is so much discrepancy!

I wonder if you have heard of Moziac?

By anonymous• 23 Jun 2010 10:22
anonymous

Qtel always have something attached to their offers .. so expect the half when you take anything from them ..then u wont be sad .. :)

By safrix• 23 Jun 2010 10:11
safrix

check with this

http://speedtest.qa/

By flor1212• 23 Jun 2010 10:04
flor1212

I'll check the speed!

By safrix• 23 Jun 2010 10:03
safrix

what speed u r getting....?

By flor1212• 23 Jun 2010 09:57
Rating: 5/5
flor1212

check the small prints in the contract! And QAR 250 for 10 days, wowwwwwwwwww, amazingly, you were made to believe! Lol!

I use a Qtel broadband, average 6 hours a day, mostly for Qling, and occasionally FB, Yahoomail, YM and others. I pay QAR 200/month! No DL and UL. And I love it!

By safrix• 23 Jun 2010 09:56
safrix

i asked them, everywhere u put your advertising ..21 mbbs speed on that ..but I m getting 1 mbbs and below...uploading ...phoooo...8 kbbs

By safrix• 23 Jun 2010 09:52
safrix

it is daaaammmm ..... fake advertising

By cherukkan• 23 Jun 2010 09:51
cherukkan

Looks like a junk. I saw the ad on mupis and was wondering 21mbps? will be really fast!!!!

By safrix• 23 Jun 2010 09:50
Rating: 2/5
safrix

but dear it was prepaid for 10 days I paid 250 QR...,for 250 we will get unlimited...for 10 days

By flor1212• 23 Jun 2010 09:46
flor1212

it's okay but this mobile broadband is not advisable for heavy downloading and uploading. It will cost you a lot!

By DaRuDe• 23 Jun 2010 09:45
DaRuDe

person you bought from and smack it on his face.

Log in or register to post comments

More from Qatar Living

Qatar’s top beaches for water sports thrills

Qatar’s top beaches for water sports thrills

Let's dive into the best beaches in Qatar, where you can have a blast with water activities, sports and all around fun times.
Most Useful Apps In Qatar - Part Two

Most Useful Apps In Qatar - Part Two

This guide brings you the top apps that will simplify the use of government services in Qatar.
Most Useful Apps In Qatar - Part One

Most Useful Apps In Qatar - Part One

this guide presents the top must-have Qatar-based apps to help you navigate, dine, explore, access government services, and more in the country.
Winter is coming – Qatar’s seasonal adventures await!

Winter is coming – Qatar’s seasonal adventures await!

Qatar's winter months are brimming with unmissable experiences, from the AFC Asian Cup 2023 to the World Aquatics Championships Doha 2024 and a variety of outdoor adventures and cultural delights.
7 Days of Fun: One-Week Activity Plan for Kids

7 Days of Fun: One-Week Activity Plan for Kids

Stuck with a week-long holiday and bored kids? We've got a one week activity plan for fun, learning, and lasting memories.
Wallet-friendly Mango Sticky Rice restaurants that are delightful on a budget

Wallet-friendly Mango Sticky Rice restaurants that are delightful on a budget

Fasten your seatbelts and get ready for a sweet escape into the world of budget-friendly Mango Sticky Rice that's sure to satisfy both your cravings and your budget!
Places to enjoy Mango Sticky Rice in  high-end elegance

Places to enjoy Mango Sticky Rice in high-end elegance

Delve into a world of culinary luxury as we explore the upmarket hotels and fine dining restaurants serving exquisite Mango Sticky Rice.
Where to celebrate World Vegan Day in Qatar

Where to celebrate World Vegan Day in Qatar

Celebrate World Vegan Day with our list of vegan food outlets offering an array of delectable options, spanning from colorful salads to savory shawarma and indulgent desserts.