Bangalore: India's internet services were operating at about 80 per cent of capacity on Friday after breaks in undersea cables disrupted web access, and normal services could be restored in a week, an industry official said.
The underseas cable connections were disrupted off Egypt's northern coast on Wednesday, affecting internet access in the Gulf and south Asia.
India's booming outsourcing industry, which provides a range of back-office services like insurance claims processing and customer support to overseas clients over the internet, played down the disruption, saying it had back-up plans in place.
Rajesh Chharia, president of the Internet Service Providers' Association of India, said service providers were diverting Internet traffic to ensure there was no disruption in services.
"I would say 70 to 80 per cent of the Internet services are operating normally now. It will take about a week to bring the services back to normal," Chharia said. "Though we will continue to see some latency, there won't be any choking in Internet access that we saw in the last couple of days."
He said cable repair ships had already been sent to fix the breaches, which are in segments of two intercontinental cables known as SEA-ME-WE-4 and FLAG.
A spokesman for FLAG in Mumbai has declined comment on the state of restoration of operations but Punit Garg, chief executive officer of FLAG Telecom, said on Thursday the cable breaks would not cause any revenue loss to the company.
"Where the cable cut has happened, we are building a new cable over there, which is the FLAG Med-iterranean cable, which will connect Egypt to France," Garg told an investor conference call.
"So in future we will see that FLAG will have a fully redundant and resilient network... For our enterprise customers, that [connectivity] is being taken care through the restoration on other alternate hubs."
FLAG is a wholly-owned subsidiary of India's No 2 mobile operator Reliance Communications and it operates a cable network of 65,000 route kilometres connecting the US, Europe, Middle East and Asia.
Restoration
"Connectivity has been restored to a large number of our customers," said a spokesman for Videsh Sanchar Nigam Ltd, an internet service provider.
Officials at outsourcing firms in India said many had alternate networks and traffic was routed to a different link in the event of a breakdown. "We have not heard of any customer complaints so far because of this," said a spokeswoman for HCL Technologies, which offers IT solutions and back-office services.
@abuamerican, I lived in the UK for 5 years. My internet connection was 1mb and I was with BT. Between 1 and 8mb is the same price but oddly enough, in essex, the average was 1mb and you were lucky if you got 2mb. (price came to around 45 pounds with line rental as well).
The average UK line speed is 1.5mb sadly whereas in bigger cities you really got amazing speeds.
I think 2mb is juicy here because it's the highest you can get and I was getting almost 3mb.
In south Korea there isn't a place you couldn't find a free wireless connection and the speed was 4mb average. Imagine! FREE 4mb!
since the badly slow internet it is impossible to play world of warcraft. which keeps me sane in this country. I have had latencey of 15000ms which is 15sec to talk to server and back.
Painful. I type a comment and hit the 'Post comment' tab, than I drum my fingers on the table for a while and make myself some tea/or wash my baby's bum/or make a phone call...(as the situation calls for) and what do I see, my comment is still halfway through. I know I know it will take some time to get sorted. I am waiting.
I have found that our internet has been slow to, it is frustrating and I hope that they find the problem soon. Not holding my breath though. At least we have internet.
its from Qtel side. they have some problem and still they are working on it. i wasnt able to connect b4 yesterday when i checked with them they told me they were having technical problems. not all areas but some.
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Indian internet capacity down to 80%
Bangalore: India's internet services were operating at about 80 per cent of capacity on Friday after breaks in undersea cables disrupted web access, and normal services could be restored in a week, an industry official said.
The underseas cable connections were disrupted off Egypt's northern coast on Wednesday, affecting internet access in the Gulf and south Asia.
India's booming outsourcing industry, which provides a range of back-office services like insurance claims processing and customer support to overseas clients over the internet, played down the disruption, saying it had back-up plans in place.
Rajesh Chharia, president of the Internet Service Providers' Association of India, said service providers were diverting Internet traffic to ensure there was no disruption in services.
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"I would say 70 to 80 per cent of the Internet services are operating normally now. It will take about a week to bring the services back to normal," Chharia said. "Though we will continue to see some latency, there won't be any choking in Internet access that we saw in the last couple of days."
He said cable repair ships had already been sent to fix the breaches, which are in segments of two intercontinental cables known as SEA-ME-WE-4 and FLAG.
A spokesman for FLAG in Mumbai has declined comment on the state of restoration of operations but Punit Garg, chief executive officer of FLAG Telecom, said on Thursday the cable breaks would not cause any revenue loss to the company.
"Where the cable cut has happened, we are building a new cable over there, which is the FLAG Med-iterranean cable, which will connect Egypt to France," Garg told an investor conference call.
"So in future we will see that FLAG will have a fully redundant and resilient network... For our enterprise customers, that [connectivity] is being taken care through the restoration on other alternate hubs."
FLAG is a wholly-owned subsidiary of India's No 2 mobile operator Reliance Communications and it operates a cable network of 65,000 route kilometres connecting the US, Europe, Middle East and Asia.
Restoration
"Connectivity has been restored to a large number of our customers," said a spokesman for Videsh Sanchar Nigam Ltd, an internet service provider.
Officials at outsourcing firms in India said many had alternate networks and traffic was routed to a different link in the event of a breakdown. "We have not heard of any customer complaints so far because of this," said a spokeswoman for HCL Technologies, which offers IT solutions and back-office services.
my internet speed is ok not slow
@abuamerican, I lived in the UK for 5 years. My internet connection was 1mb and I was with BT. Between 1 and 8mb is the same price but oddly enough, in essex, the average was 1mb and you were lucky if you got 2mb. (price came to around 45 pounds with line rental as well).
The average UK line speed is 1.5mb sadly whereas in bigger cities you really got amazing speeds.
I think 2mb is juicy here because it's the highest you can get and I was getting almost 3mb.
In south Korea there isn't a place you couldn't find a free wireless connection and the speed was 4mb average. Imagine! FREE 4mb!
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I heard two weeks....grrrr...cant get onto YouTube!!
'Our freedom is but a light that breaks through from another world'
Looks like it is going to be at least another week before the cable in the Med is repaired
Got an "error lander" showing up when I try to get to youtube.
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One of the hardest things for us to do in our human nature is to just stop what we are doing to allow God to produce in us what only He can produce.
at the moment it's slow because of the two cables in the meditteranean. (they snapped or something).
The whole of the Middle East and parts of Asia are affected.
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since the badly slow internet it is impossible to play world of warcraft. which keeps me sane in this country. I have had latencey of 15000ms which is 15sec to talk to server and back.
yeah quite slow for a WEEK!!!
its annoying
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I L!ke Mus!c(omarstuff.wordpress.com)
i aint downnloading anything but browisng iz working just fine here
I haven't had an issues at all. I'm getting a juicy 2mb :D
(actually downloads at 2.6mb)
As for posting on this site, it's known that QL is a slow site.
__________________________
Painful. I type a comment and hit the 'Post comment' tab, than I drum my fingers on the table for a while and make myself some tea/or wash my baby's bum/or make a phone call...(as the situation calls for) and what do I see, my comment is still halfway through. I know I know it will take some time to get sorted. I am waiting.
I have found that our internet has been slow to, it is frustrating and I hope that they find the problem soon. Not holding my breath though. At least we have internet.
its from Qtel side. they have some problem and still they are working on it. i wasnt able to connect b4 yesterday when i checked with them they told me they were having technical problems. not all areas but some.
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