Very Poor experience at Nando Al Sadd
Today I went to Nando Al Sadd with my 3 friends and ordered food during lunch time. First it took almost 45 minutes to serve the food. And then the ordered food got completely mixed up. The guy who took order didn't serve the food rather another lady served and she was completely unaware of what we had ordered.
I had ordered - 1/4 Chicken with one Spicy Rice. However I got 1/4 chicken with two rice plate. She told me that 1/4 chicken comes with 2 rice. When I explained I didn't oder 1/4 Chicken Meal but separate items, she got irritated.
Finally I was billed for 1/4 Chicken Meal + 1 spicy rice means total 3 plate rice whereas I had eaten only 1 rice plate. When I protested then the bill was revised correctly.
My one friend who ordered 2 Portugese Bread and 1/4 quarter chicken got only 1 bread and chicken. However they billed him for 2 breads.
Worst happened to my 2 other friends. They ordered one Spinach with spicy rice and 1 bread. The Spinach served were of very small quantity which they found out when some other guy was served the same item. When they raised the issue with the Incharge there he agreed that they were served small quantity. Although the bill was finally raised correctly after we pointed out the mistake, our overall exprience today was very very bad both in terms of time taken and the way it was handled.
Looks like the people who are serving there are completely new.
next time go and eat chapaati and tea
I'm a Nandos fan, but yes the Qatar branches have poor service. It's better to order in (home delivery), They take 1.5 to 2 hrs to deliver, so call early.
i dont like nandos! my friends dont either :/ crepaway is the best!!
I too was warned about the CC branch being quite awful before, but thought the o'l "everyone has a bad night" "maybe my experience will be different" etc.
Sad to say though it was just as bad as the others said it was. The ONLY plus point being that at least they didn't act rude and didn't expect us to pay the bill(unlike what had happened to some others)
As you said "plenty of choices" I'd rather buy their sauces from the supermarkets and dunk the widely available bbq/grilled chicken into it for a peri peri feast!
Too out of my way. I then I heard similar complaints about other branches.
Plenty of other choices.
well try next branch next time if you found of Nandos...
I used to love Nandos at the Hyatt, but after a good first year the quality (ingredients, preparation, service) declined noticeably afterwards. I've stopped going.
Mr. Barnwal, today my order was late as well but spare them for today. When I was going out I saw some 20 bags of take away/delivery orders.
I think thats the reason of today's delay and mistakes.
overall experience, for me at least, is still good :)...
kuch ab office ka kaam kartay hain... ;)
weird experience at bollywoodmasala near old museum ordered 2 soups , got one soup , 2nd order chicken fried rice got mix schezwan rice
Be glad you didn't dine in at their CC branch. Now that place is BAD! Let's just say they made so many errors that ultimately they waived off the entire bill(there were five of us mind you) to make up for their foolhardiness!