Who's at fault?
The exclusive private hospital treating the Duchess of Cambridge was duped into airing confidential information about her pregnancy in an amateurish hoax by an Australian radio station yesterday.
Two giggling DJs phoned King Edward VII Hospital’s switchboard at 5.30am pretending to be the Queen and Prince Charles.
Despite sounding more like pantomime dames than members of the Royal Family, and with colleagues barking like corgis in the background, presenters Mel Greig and Michael Christian were put through to a nurse’s station on the ward where the Duchess is recovering from acute morning sickness.
Read more: http://www.dailymail.co.uk/news/article-2243315/Kate-Middleton-pregnant-...
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I'm sorry, but I don't believe the Radio Station is to blame. The Hospital and the nurses who fell for it are the ones at fault. Isn't it policy not to talk about a patients health on the phone?
Oh do shut up.
They were told she was on an drip - she had not been sick , she was resting and she might find it hard to sleep in a strange bed and advised them on visiting times!!!!!!
Now what was wrong with that IF you think you are talking to the Queen and Prince Charles?
They said at the start it was supposed to be a quick 30 second call to see if they could to talk to Kate or Wills - as soon as they knew they had put through they should have given up.
I say again - these Nurses did nothing wrong.
You have to remember NOT only did they obtain information about the future Queen of England - they then went on to take the *iss out the duped Nurses. Have you heard the video of them gloating the following day? It's so hilarious NOT!!!
Sorry - they did wrong and they will have to live with that for the rest of their lives - unfortunately so do the poor family.
Mmmm didn't mention a particular country did I?? Actually if you had your facts correct, a lot more was said than that!!!!!!
Some countries train subservient nurses.....end of...
Who trains subservient nurses? India? Very racist comment.
All what was said - was the Duchess was comfortable and settled. She went into no further detail than that - a bog standard answer to a general phone enquiry.
None of these two nurses did anything wrong at all.
I do know what I'd do because I'm in the same profession and I can tell you know that no and I mean no patient information is passed on over the phone.....it's part of our training at least it is where I trained.....Some countries train subservient nurses.....end of....
They have nothing to say.
Idiot posters.
But they will survive as other 'idiots' like them.
She did not go against confidentiality- she put through a call that she honestly thought was the Queen and Prince Charles.
You still have not answered my question as to how you would have handled that scenario.
So the Nurse that 'handled' the call and gave out the information is still alive - thank god. She did nothing wrong either.
So you two; 'are very clever insightful women who know so bloody much' - tell me; what would you have done in this situation?
Does not happen often, but on this one I agree with Angelina 100%.
And I was the one who mentioned the word eejit in one of my former posts.
IF and WHEN a person works for a hospital, regular or as in this case VIP, one simply has the know/follow procedure when it comes to giving out info.
I do not know if this particular hospital trains their staff in this regard.
No it's wasn't me using the word 'eejit'.....not in my vocab.Noone actually gives a toss what nationality she is the fact is she was a nurse that went against confidentiality....Actually it wasn't the one that killed herself that spoke to anyone she just put the call through!Why blame others for that. She enabled the prank to continue, unwittingly but stupid nonetheless.
There is more to this story than meets the eye and racism is not part of this at all. As usual people feel the need to blame someone else for their feckups as is quite clearly what happened here......
Are you joking????
First of all - yes I was being racist when I called Aussies stupid. But no more so when other people including you called this woman an 'eejit' I think!
Secondly - these DJ's did not know this lady was Indian when they phoned up - in my humble opinion she did not 'get the accents'.
Do you get the difference between American/Canadian accents? Do you get all the different dialects from Australia and New Zealand? Do you get all the different accents from India etc? I could go on.
If you are a middle class Indian with good manners , humble, Catholic and who is shy and timid and you pick up the phone from Her Majesty and HRH Prince Charles what the fluck do you do? Do you say please prove it? And HOW are they going to prove it? Or do you feel intimidated and put the call through?
I agree with some posters here that there should have been a 'codeword' but there was not.
She did something so innocent - these DJ's insist it was meant not to harm and yet as soon as they were put through they carried on with the 'prank'. IF they meant no malice that should have been the time to fez up - but they did not they carried on.
Once they got what they said ' they did not want' i.e. information they hung up BUT only then to the take the right royal (scuse the pun) *iss out of both Nurses the following day.
The dearly loved dead Nurse herself by all accounts has blamed both the DJ's and the hospital.
I don't blame the hospital - I blames the DJ's. They are arrogant pr*icks who think it is ok to take the p8ss out of us winging poms - as they say so many times.
It has backfired.
Let them live with their mistake - they have left a man without a wife - two children without a mother and a family in mourning and all because they thought it funny to take the p*ss out of the Royal Family.
Good Prank. NOT!!!
Why are they racist?? No more racist than you calling Aussies stupid etc......
The nurse was selfish to take her own life over this...no one to blame but herself....
Stupid racists, arrogant idiots are to get away with stupid racist, arrogant ways.
When they were ‘upset’ they talked about a 30 second thing!
As soon as they realised the Nurse was putting them through they should have stopped it.
They are to blame for this.
Stupid, arrogant, dick head, big headed arrogant, ignorant Australians.
If this had happened to an ‘Oz’ hell would be to play.
You are to blame FOR THIS!!
I have no symapthy for them. They gloated after the prank and are now asking for sympathy.
They won't state the cause of death until they have had a postmortum and a coroners inquest - this is the law and it is also the law that the public will have a right to hear what the cause of death is as it is with any death (will be clear on the death certificate which is a matter of public record).
The DJ's did breach certain laws by airing the conversation that took place without the participants consent, so they are guilty of more than a pratical joke. Point being, if they had asked for consent, it would not have been given, hence they did not ask for it in the first place (despite all they say)
As per their policy, the RJs should have contacted their "victims" and informed them what they were going to do, prior to going on air.
LOL Adey. Yes, the Royal Family and their murderous ways.
...the zionist controlled, new world order, reptilian shape shifting Queen Elizabeth II in the library with the lead pipe?
What do I win?
Elementary..Dear nomerci Watson!!
Sherlock Knight...I give over to you!
nomerci, That's what I have read too. If the lady was never humiliated by the hospital authorities and if she was not a person who would have suicidal disposition, does it not give a reason to think it was NOT a suicide? And if it was not a suicide, who could benifit from her death?
Knight, she never was humiliated by the press in front of the whole world before either.
Today I read that UK police was trying to get in touch with the two radio announcers. They may have the recorded conversation of the call so what else do they need from the RJs?
I don't understand which side are they taking the probe to. The police should actually probe into the immediate circumstances around her in London before her death.
Also, according to Jacintha's relatives, she was never a type of person who would commit suicide and they couldn't believe she had apparantly committed suicide.
nomerci, This is media's speculation based on police's version of the explanation as "unexplained" and "nothing suspicious".
But never has the police announced it as a clear case of suicide and the cause of death confirmed as X,Y or Z.
Doesn't it show that police is somewhat hesitant in investigating the death of Jacintha? This was the first thing that struck me. Everything else has been blown out of proportions but this one, I feel, is being hushed up.
Well, then let's wait and see.
dp
brit, Thats exactly what I am talking about. Investigation can start only when the immediate and exact cause of death is known.
As per the legal process, there has to be an autopsy before the official verdict of death can be issued.
Knight, has it not been classed as a suicide?
nomerci, Not a word has been spoken on how the lady died. Media is presuming that it was a suicide but there has been no official statement from the police on the cause of her death.
I mean, how can a person 46 years old die who had been healthy till the last day of her death. Was it strangulation, poisoning, shot-wound or slashed vein?? Or was it a heart failure?
The police should have carried out an autopsy and clarified the reason of her death. Why is the police not doing its job?
angelina, what has not been disclosed? Can you tell?
Why the cause of the nurse's death is not being disclosed by the police?
much much more to this story that is being told!!
Unfortunately from the Mail, but:
'The station could face action over the fateful call as under Australian law it is illegal to record someone or publish a taped conversation without the person’s permission'
Read more: http://www.dailymail.co.uk/news/article-2245309/Two-Australian-DJs-royal-hoax-gone-hiding-emerges-close-breakdown.html#ixzz2EYj6ETYN
When unforeseen tragic consequences like this happen, and it is found that the law has been broken, then the radio station will be charged.
Maybe.
I don't know. Most Brit's I know see through it, and only read the Daily Fail for a bit of fun. But obviously they're the ones who are here, so maybe they're a bit more aware....
The Daily fail and some other rags have a lot more to answer for than this case.
What is and has been happening over there is a total farce.
But hey, it seems the British public is ok with it.
Maybe the dumbing down the public by those media outlets is the reason for people not seeing who the real culprit is.
Exactly, If you ask me, the Daily Fail has more to answer for for reporting this, than the DJ's do.
I think it is the UK that needs to make changes to THEIR media.
Those people are nuts.
"The two DJs have been threatened and abused on Twitter and accused of having "blood on their hands". Much joy would be lost to the world if it was calculated every prank could possibly end in tragedy."
I think that's the most telling statement Brit. It was a prank, and I doubt the DJ's even thought they would get through. It was the press that blew it all out of proportion.
Media selling news about royal family including covering the fateful incident :(
The Australian media will be facing an International suit soon.
Interesting read:
http://www.guardian.co.uk/commentisfree/2012/dec/09/saldanha-prank-quick-judge-slow-learn
and the poor Indian nurse is too weak emotionally to handle the pressure of embarassment.
Life is not that cheap to be GIVEN for funny idiots.
but knowing is NOT a breach
They attempted to knowing that it is a breach which makes them guilty.
The two DJ's didn't breach anyone's confidentiality.
The two DJ's should be thrown from a 20 floor high building to settle things in order. If they survive throw them the second time or more until they meet the nurses fate. They did breach the code of confidentiality knowingly.
There certainly is much demand for this sort of entertainment around the globe. Like the recently broadcasted "elevator ghost" prank and the likes. Many viewers seem to relish such programs which prompt more and more producers to create such productions.
The nurses situation also brings to my mind Sarah Palin and the "Sarkozy" prank!
Making mental note to contact Her Majesty's private secretary with a view to revoking priviliges of a certain commonwealth citizen :O(
I can't believe that the DJ's have had to go into hiding. It's just the Duchess of Cambridge for Pete's sake. It should have been treated as an internal hospital matter, nothing more.
A prank that went wrong ..
Sadly, many radio / TV stations fight for ratings with stupid pranks..
certainly the whole joke was blown way out of proportion by the media!
The major mistake was by the media who made a HUGE fuss out of nothing.
The DJ's, the hospital, and the nurses did not do big crimes, as was broadcasted by the media.
Why the hell would a newspaper print such a prank on its front page, and in BOLD letters?
As are many people who are caught on those "what would you do" type hidden camera shows. However not everyone commits suicide. For the woman to actually decide to kill herself, I feel there was certainly more to the story. As of now though blaming the DJs alone seems much easier, and what they did was by no means correct or funny, but in actuality the nurse still made a mistake too by giving out confidential information.
She wasn't Brit, the other one was. I've read the media reports, nobody mentioned her. If she was that fragile there had to be more going on in her life.
Yes, she only forwarded the call, but she was made a laughing stock in the media and especially so by teh two DJs who harped on about it..
Personally, if a nurse at a hospital decided to broadcast my medical condition to my in-laws, or even my parents, without my permission I would be livid, and I would certainly take it up with hospital management as a massive breach of my confidentiality.
Also, there has to be more to the nurses suicide than the prank call. The woman was on the radio for 5 secs when she forwarded the call, she didn't do anything wrong.
Well, I think the fuss that is made about what the royals in England do or don't do is IMHO, ridiculous. And I think it is not surprising that some people make fun of it...that this joke went wrong, is very, very sad...but in the end IMHO the fault lies solely by those who make it all possible. The paparazzi and the public who is ,apparently, crazy about all that stuff.
And, no matter how selfrighteous the hospital officials act now, I bet they would have fired these 2 nurses. They did breach security in a hospital where VIPs go in and out.
Their business is in danger if they employ such people.
Full stop.
I wish them well...
Most people I talked to blamed the DJs, not the nurses. Also, Australian radio is different from most other countries. So, I'm sure they will not be short of work
but I guess I failed to express my opinion clearly...thoughts faster than my fingers typing...hehehe
My bad... :D
I watched the CNN coverage and read through the news articles over the weekend and I can't help but wonder the irony of it all.
When the news broke out...everyone called these nurses names and their good name, work credibility was tarnished.
That may have been so humiliating that the poor woman committed suicide or just dropped dead due to grief and embarrassment.
I agree with you, medical records are private...one even has to get a court order or a subpoena just to get hold of one's records.
I deplore what the 2 DJ's did...but as it was stated in the news....these two morons are not liable...because (to them) it was a "harmless" prank.
I guess no radio station will touch/hire them anymore...so a career change is in order, if they're lucky.
or have I misunderstood your point?
:)
the letter above, and I, don't directly blame the DJ's for the nurses death.
However, I posted this to highlight the unethical behavior of disrupting a hospitals purpose, getting someones private medical information and then releasing said information to the general public.
You would not consider it 'fun' if I surreptitiously obtained your medical information and posted here on QL.
The letter of complaint was about this matter, not the wholly unforeseen but tragic consequences related to the nurse.
Yes...it's just a "harmless" prank by 2 DJs who wanted to put some fun about the whole hoopla of the Duchess' pregnancy.
It wad already announced that them two are not legally or criminally liable for what they did or the nurse's death/suicide.
So, who's at fault, really?
Here is the letter written by the chairman of King Edward VII's Hospital, Lord Glenarthur, to Max Moore-Wilton, chairman of 2day FM's parent company Southern Cross Austereo.
"I am writing to protest in the strongest possible terms about the hoax call made from your radio station, 2Day FM, to this hospital last Tuesday.
"King Edward VII's Hospital cares for sick people, and it was extremely foolish of your presenters even to consider trying to lie their way through to one of our patients, let alone actually make the call.
"Then to discover that, not only had this happened, but that the call had been pre-recorded and the decision to transmit approved by your station's management, was truly appalling.
"The immediate consequence of these premeditated and ill-considered actions was the humiliation of two dedicated and caring nurses who were simply doing their job tending to their patients.
"The longer term consequence has been reported around the world and is, frankly, tragic beyond words.
"I appreciate that you cannot undo the damage which has been done but I would urge you to take steps to ensure that such an incident could never be repeated."
http://www.independent.co.uk/news/uk/home-news/full-text-of-letter-from-king-edward-vii-hospital-chairman-lord-glenarthur-to-2day-fm-parent-company-southern-cross-austereo-8395651.html
I blame them both
Was she fired? If so, that was to be expected, breach of security is for a hospital royals and other VIP's attend, a major issue.
The nurse killing herself is very, very sad indeed.
Nobody should feel they have to kill themselves over a stupid mistake.
Unfortunately, as things are in the UK, anything to do with the royal family creates a massive, IMHO totally stupid, fuss.
I don't see why any blame is put on the DJ's. They are not responsible for the major OTT reaction of the folks in the UK.
and the DJs were not criminally liable...
NICE!!! (sarcastic mode)
hmmmm......interesting. now that got me thinking
The important thing is nobody is talking about how the nurse died and I am afraid nobody's gonna investigate the reason of her death.
Is it another incident that would lead us to believe 'don't mess with the royal family'..Intentionally or otherwise!!
If lady Diana couldn't save herself, how could an ordinary asian expat.
The media should have not made a big fuss of a usual prank. It was like any other "candid camera" show.
The media made her look like she did a major crime, and this was THE BIG mistake
And the nurse shouldn't have take the fuss of the media, seriously.
God have mercy on her soul
I hope MM and others who felt the nurse was guilty would feel happy now that the culprit in their evaluation is no more there and so wouldnt be able to make the same error again as after all something as simple as a woman getting pregnant that too of someone of the stature of the woman in the story, who is prone to be in the limelight, is worth hiding or keeping a secret than the nurses life. We sure do live in a very very strange world.
I can understand the mental toture the nurse would have gone through being hounded for something as silly as this.
OMG !!!!!!!!!!!!!!!!!!!!!!!!!! how worse this stupied prank can be ....
i think now the FM presenters are happy .... for their huge success and rating they have received ...
simple disgusted
Just heard about that too. Oh god i feel terrible. I wish it didn't end this way. Her mistake wasn't that bad. It's something she could laugh about in remembrance a few years down the road even if she might lose her job now. she sounded like a nice lady on the phone. :(
Sadly, it seems that the nurse has commited suicide..
Well done the Radio Station :O(
Well if the nurse was registered in the UK then she'll be struck off!
Safeguarding customers' property, that may include personal data, is not only obligatory but a requirement of any Quality Management System under ISO 9001. I guess most hospitals are certified in UK. This is a clear non-conformity if this hospital claims to be a certified one.
were they? i heard the recording of the call and they did not sound australian. the caller pretending to the queen did not sound anything like the queen. didn't sound british. didn't even sound like a real old woman
it was obviously fake. i don't know why the receptionist and the nurse both fell for it. why would the queen call the hospital's general number and not have a direct access to the room's number itself, if not the nurse's mobile number
Sack the receptionist and the nurse I say!!!
Both hospital employees were Australian!!!!If they were British nurses they wouldn't have been so bloody stupid!!
Ok, how did they seriously fall for this:
It's a privacy thing. ;)
So, now the truth comes out.. It's a mother-in-law thing :O(
Even if it was the Queen, she's Kate's grandmother-in-law, the only person the hospital should be sharing her medical information with is her husband.
If a hospital told my grandmother-in-law details of my condition I'd be REALLY pissed off!
Besides, I think that it is pretty obvious that the Queen would not call the hospital...
Whilst the DJs attempt at humor was childish and indecent, the nurses were rather quick to bite the bait and rattle off what should be confidential information regardless of whether the patient be a princess or pauper!
Pathetic juvenile attempt at humour
hmm, so they hire incompetent eejits there too.....
britexpat..then this is a hand in glove kind of arrangement. They know they would be hounded and so they leave traces...they get publicity and sympathy and the media gets a 'breaking news'...:) Serves the interests of both and we readers get something to ponder about the morals and immorals...:)
The Brits need to wait until Julia Gillard (Aussie PM) to get pregnant so they can "retaliate"
News is big business now. These stories sell. However, her privacy should also be respected..
The Queen with an Australian accent?
Miss Mimi, I beg your pardon, but its the Queen herself asking how would the poor old nurse know that, I suppose as soon as she heard it was the queen she stood and said yes Ma'am.
Why make something as natural as a married woman going to be a mother, a secret, when one knows all eyes on it. The first step itself is wrong.
But isn't patient confidentiality one of the most important things about being in the medical field?
The presenters should be banished to some remote island far from civilization .... Oh hold on .....
I agree with Khanan on this one!
i agree both should be blamed... and media should also know their limits, intrusion in privacy is not a new scenario to the royal family , and thy have faced the music b4.....
hopistal should have confirmed b4 telling any information.
i really would like them to sue FM presentor for not knowing their limits ...
the presenters more than the poor nurse.
Poor Kate is going through a lot of papparzai madness. First the nude photos conterversy and now this.
I blame both..
The Radio station for trying such a crass joke and the nurse who should have known better - especially regarding data protection and privacy.
The radio station should be happy that there is probably another unemployed person before christmas..