KEY in a BOX :(

MarieAngelica
By MarieAngelica

HI,

We are new here in doha and we ordered something overseas. we called qpost to track our items and we were told that it was already there. they asked the P.B number and as requested, i told them them the number. however, they are asking us to bring A KEY FOR THE BOX. i was so confused. the person whom I've got to talked to doesn't even know how to speak english clearly that brings me to a severe confusion. can anyone give an idea to settle this issue? We don't know about the key for the fact that we've been here for not quite that long :( Thank you.

By Lemuel_09• 16 Apr 2016 12:08
Lemuel_09

Britexpat is correct, what P.O box did you use? because if you use the company's P.O Box then you will wait for Qpost to deliver it to your company.

By britexpat• 16 Apr 2016 11:52
britexpat

They are assuming that you have a personal post box - which requires a key to be opened

What Po box address did you use .. Your own or the company's

The best option is to go personally to the post office and speak to the manager

By MarieAngelica• 16 Apr 2016 11:35
MarieAngelica

Thank you for your reply. i already asked them about it and their answer was not clear. they just told me to bring KEY for the box. what's that key means? sounds funny but i still asked them if it's a kind of a KEY (LITERALLY) but the woman didn't understand me. pls help.

By Molten Metal• 16 Apr 2016 11:14
Molten Metal

Better approach the post office where you Post Box is located, the staff there would help you instantly, Good luck & joys ..........

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