Good Restaurant Service

sohbetocean
By sohbetocean

Hi, I just wanted to recommend Chili's near the El-Emadi traffic light on Salwa Rd to all QL-ers. I've frequented Chili's many times because of the consistency in their food preparation style [usually what you see is what you get!] and let's be honest: the children's play area for which my child goes ape.

However, recently we had a horrible experience there this Ramadan. After the half an hour of almost no service on a slow business night, we decided to leave the restaurant and try our luck elsewhere. However, we did leave a written complaint with the hostess. So, this story has a happy ending.

To our pleasant surprise, we received a prompt reply and sincere apology for our inconvenience from the manager and a discounted meal during our next visit. When we returned, we enjoyed perfect service.

After receiving below average treatment at other establishments around Doha without any compensation or improvement, we were very happy that the management at Chili's took our complaints seriously. If you are in the mood for fajitas, it's more than worth the drive over!

By cenderlla81• 28 Sep 2008 21:05
cenderlla81

i think u r right chili's is very good and apple bezz too

By prettyeyez• 28 Sep 2008 15:41
prettyeyez

am craving some mouth watering shrimps..

Curiosity killed the cat but satisfaction brought him back.

By 6er9• 28 Sep 2008 15:32
6er9

you just dont get it...do you??? aight

By ICGURU• 28 Sep 2008 15:13
ICGURU

6er9: Just don't write your complaint like you write your post or no one will know what you are complaining about.

******************************************

Outside of a dog, a book is a man's best friend.

Inside of a dog, it is too dark to read. - Groucho Marx

******************************************

By 6er9• 28 Sep 2008 14:51
6er9

so you give me an idea...so next tym i will ryt a complaint so by the tym when we go back to the restaurant they will give us discount....heheheheeh...and also its not new anymore this kind of work, many people now are doing this thing....especially in our restaurant where i am workin... they will said its not good service even you give the most out of it, they still need more, people doing this are mostly....u know hu u are....heheheeh

By Scarlett• 28 Sep 2008 14:29
Scarlett

for being customer friendly, both in the States and here. Actually the food is quite close to the original ones back home, so when I need a "home fix" I go there. Glad you found them to be so caring, sohbe!!

Grant me the senility to forget the people I never liked,the good fortune to run into the ones I do,and the eyesight to tell the difference.

By fishermanalex• 28 Sep 2008 13:49
fishermanalex

good to know that some managements are looking seriously for the customers satisfaction ..

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