Ticket Resale/Refund from Arab Cup 2021 Not Yet Received (26 days and counting)
I know Arab Cup concluded, but I've been trying to contact their ticketing office through email for the last 3 weeks and only got an auto-response mail. Every time.
I bought 2 tickets to the first match but immediately put it on resale because I couldn't get a Fan ID - my QID was already expired at the time of purchase and is required in getting a Fan ID. So when the first match started, I checked on the app if my tickets were resold, and they were 3 days before. I did not even get a notification. So I immediately contacted the ticketing office through email ([email protected]). There was a response - it was an auto-response mail, but I did not know that at the time - then I followed up, and got another auto-response mail. Two days later, I received an email from them containing refund policies, but nothing about my refund. Then after that, nothing. Just kept sending and sending my refund inquiry and always an auto-response mail that keeps saying someone from their team will investigate blah blah.
Seriously, I feel like I just got scammed by FIFA. What do I do?
Almost 40 days , no refund yet. So pathetic
No contact number to raise the issue other than emails which generates automatic reply only.
Someone received refund yet?
I have not received mine either and it is one month now
I have not received mine either and it is one month now
Hello, Have you gotten you refund back yet? we are facing the same situation with multiple tickets and no refund yet, one month after the tournament has ended! and no reply nor any contact for Fifa.