I would definitely rate CBQ head and shoulders above the rest. As a customer, I would be happy to recommend the bank to anyone. I have had nothing but good experiences with CB be it the product offering or the quality of service. With the influx of multitudes, the whole service industry is strained and I would presume that the banking industry is no different but CB I personally feel has had managed this well.
For me, CBQ is ok except for the branch in city centre. lots of crowd, queue will never reach you, and bad service. But for the other branches, such as Landmark, it is excellent.
CBQ is the best, I have accounts in QNB, Standard Chartered & Doha Bank. Call center agents of CBQ are really professionals and very well trained staff. They have a excellent telephone manners. Doha bank call center very poor, I always feel like I'm not welcome to ask any questions for what else I want to know. Sometimes they need to transfer to another agent but I'm not satisfied of their answers regarding my problem. Standard Chartered bank is trying too much to be the best but I'm sorry to them they are very far from CBQ call center. They register me to receive sms if ever any transactions made from my account. Only one time I receive sms from them. QNB is one of the worst, I've issued cheques for my car loan and I have agreement with the person responsible for my cheques but still it's nothing. What's funny with this guy, he act that he type something in the computer and promise it will not happened anymore. How disgusting!. http://www.lizaqat.blogspot.com
all the banks sucks big time in qatar. so no matter where you open the accounts ..end of the day its just same .. i have gone through all the banks ..and all of them more or less are same ...
CBQ with no doubt. Their range of services and their network are really convenient for customers add to this their accurate customer service.
CBQ is the best bank in Qatar when it comes to a number of services like Online, call center. (I also have account in QNB and I know quite well about Doha Bank) IBQ doesn't have online service at all.
Network, CBQ is the bank that has the widest presence in malls (Hyatt, Villagio, city center, lulu HM, Landmark) with all convenience this brings to customers in terms of proximity and working hours.
Customer service in CBQ is better than that of QNB and Doha bank. I'm not talking about people who smile only but about their accuracy and professionalism as well.
They may be less flexible than other banks but for me personally I preferred their services over all other banks (and I have dealt with many of them)
Qatar's winter months are brimming with unmissable experiences, from the AFC Asian Cup 2023 to the World Aquatics Championships Doha 2024 and a variety of outdoor adventures and cultural delights.
Fasten your seatbelts and get ready for a sweet escape into the world of budget-friendly Mango Sticky Rice that's sure to satisfy both your cravings and your budget!
Celebrate World Vegan Day with our list of vegan food outlets offering an array of delectable options, spanning from colorful salads to savory shawarma and indulgent desserts.
HSBC
I would definitely rate CBQ head and shoulders above the rest. As a customer, I would be happy to recommend the bank to anyone. I have had nothing but good experiences with CB be it the product offering or the quality of service. With the influx of multitudes, the whole service industry is strained and I would presume that the banking industry is no different but CB I personally feel has had managed this well.
Rgds,
J.J
we are banking with CBQ for almost 2 years now.. i have no complains... getting vehicle loans are easy.. but did not try the bank guarantees yet..
Can those who do not like CBQ give some examples?
For me, CBQ is ok except for the branch in city centre. lots of crowd, queue will never reach you, and bad service. But for the other branches, such as Landmark, it is excellent.
not sure about other banks tho.
Undoubtedly it is Doha Bank-par excellence and the worst Commercial Bank.
CBQ is the best, I have accounts in QNB, Standard Chartered & Doha Bank. Call center agents of CBQ are really professionals and very well trained staff. They have a excellent telephone manners. Doha bank call center very poor, I always feel like I'm not welcome to ask any questions for what else I want to know. Sometimes they need to transfer to another agent but I'm not satisfied of their answers regarding my problem. Standard Chartered bank is trying too much to be the best but I'm sorry to them they are very far from CBQ call center. They register me to receive sms if ever any transactions made from my account. Only one time I receive sms from them. QNB is one of the worst, I've issued cheques for my car loan and I have agreement with the person responsible for my cheques but still it's nothing. What's funny with this guy, he act that he type something in the computer and promise it will not happened anymore. How disgusting!. http://www.lizaqat.blogspot.com
Here goes my ratings.
HSBC-
Good: Low Loan interest rates. No hidden charges.
Bad: Slow and complicated service. Harsh policies.
CBQ-
Good: Premium services. especially customer care: www.cbq.com.qa
Bad: Higher interest than HSBC. Few hidden charges around Qr.20 - 30/ month.
all the banks sucks big time in qatar. so no matter where you open the accounts ..end of the day its just same .. i have gone through all the banks ..and all of them more or less are same ...
CBQ is the worst bank here in Doha. Have to teach them the meaning of Customer Service. Even closing an account with them is a nightmare.
CBQ has never let me down.
On the other hand, HSBC ! Don't go there
CBQ with no doubt. Their range of services and their network are really convenient for customers add to this their accurate customer service.
CBQ is the best bank in Qatar when it comes to a number of services like Online, call center. (I also have account in QNB and I know quite well about Doha Bank) IBQ doesn't have online service at all.
Network, CBQ is the bank that has the widest presence in malls (Hyatt, Villagio, city center, lulu HM, Landmark) with all convenience this brings to customers in terms of proximity and working hours.
Customer service in CBQ is better than that of QNB and Doha bank. I'm not talking about people who smile only but about their accuracy and professionalism as well.
They may be less flexible than other banks but for me personally I preferred their services over all other banks (and I have dealt with many of them)
HSBC is the Worst in this (Qatar) Country...........
I was in UDbai,
ABN AMRO is good to care the Customers
Non so far they are all out to robe us out of our hard earned money
BTW CBQ sucks big time
CBQ Bank and IBQ.