how to complaint for doha bank fund misplacement
By friendspip2009 •
dear all,
i had deposited QR 10000/- in doha bank on 19th april balance was QR 10870/-, again on 21st april i deposited QR 13010/- balance has to be QR 23880/-. but in the statment it is showing only QR 13880/-, QR 10000/- not added in my account. i met branch manager three days before regaring this issue, he said it is IT problem. the amount will credit to your account within twodays. so far it was not credited in my account, please advise me where i have to complain regardin this.
Write a strong letter to the Branch manager, Head office and cc to Governor, Qatar Central Bank and ask for immediate response and compensations!
See the magic ;)
I got problem almost same like that I withdrawal amount from doha bank's ATM machine and they have deducted 5000QR extra then I made complain through my bank to doha bank and I got that amount in said period I think it was 2-3 days. Just wait for said period by Bank and INSHAALLAAH(Hopefully) you'll get it soon. if not so complain again to bank.
Thanks alot for sharing your problem on QL coz I was going to open an account in doha bank so now I wont..
Q. Did you do that transaction by ATM (If yes) so by which bank's ATM machine?check with that bank also and show that receipt if you have. Sometime it happens coz of ATM machine also, as it happened with me.
i wish i am one of the guy who got credited ;)... cause bank is not giving me any loan :(
Go and speak to the Branch Manager and let him know that if the error is not rectified you will be approaching QCB.
For QCB, meet the personnel there and inform him about your case with the receipt of deposit. ;)
as a banker, these type of errors do happen due to NAPS failure. anyways you decide. its your cash...
in fact a mistake happened to one of my friends .. and he was credited 5,000/- riyal
he didn't say anything to the bank .. after 2 months they discover wut happened .. they asked him to return it ..
but he said it wasn't my fault .. i already spent them ..
they offered him to settle them as a loan with ZERO interest
and this is wut happened .. he give it back to bank on installment on 1 year without interests ..
it happens all the time
my cousin had the same problem 5 months back & after following this very closely with the bank & wasting own time behind it...he got the transactions settled after two months!!
Doha bank is one other horrible bank..!!
why dont they have this mistake & add funds to ppl's account?
Hellow.....Please the system should not take one month to correct such errors......., the system does not make error if i deposit QAR 100, it says i deposited QAR 10000....if ever that happens the system will correct it in minutes....should be same for all errors....I have seen lots of complaints about doha bank...so its better to be careful with that bank......Cheers....
This is just a system error. Please have some patience and it will autocorrect.