VodaFone Qatar

mmsamei
By mmsamei

Guys, do you think it’s a kind of logic that Vodafone will take our money if we are not using it for 60 days without any announcement,
I had flex 330 QR package with Vodafone , and coz the rate for international calls was sweet and nice  I just couldn’t use the whole amount for months so I decide to decreases it to 110 QR, I had like 750 QR balance .
Then out of the sudden I found they took 450 QR from my balance coz, I did not use it for 60 days. I used to use it like every day. Now what to do , cancel the account coz they took my money “ you will be the next of course ” and back to Qtel pay what I use even if it’s a little high ??

By KHATTAK• 20 Feb 2010 14:24
Rating: 4/5
KHATTAK

No Service Provider is perfect...all are for making money...cheap rates, poor quality...high rates, slightly better quality but still not the best. :-)

By mmsamei• 20 Feb 2010 14:15
mmsamei

yes it's too late for me , i just saying that to let people over here know that and take care of what happend and they won't lose thier money as i did with the Vodafone.

but anyway , i trid and still trying with them coz i have an sms from the system saying that the amount will reset by the next month "March" so i am still trying :)

wish me a good luck and wish you all take care of that silly game they playing with people. :))

By just-duck• 20 Feb 2010 13:24
Rating: 2/5
just-duck

Hi mate,

It’s an unfortunate situation, well that’s the reason you should always read the clauses included in your agreement, Which you have red & signed & agreed. now it may be too late for you to fight for it, if it their package policy.

Lets hope for the best! next time you remember to read the clauses or check the details properly if you see a advert like

“CONDITIONS MAY APPLY”

By jokker• 20 Feb 2010 12:39
jokker

ask them the money back .. its not fair to take the money like that.. tell them u did not know about it.. and try gettin ur money back dude

By mmsamei• 20 Feb 2010 11:58
mmsamei

sure, it was 1st thing i did coz i though it happend as an error of the system.

they told me we can't help , these money passd the 60 days and that was the reson system Deducted it :) that simple and easy ..

By galloper48• 20 Feb 2010 11:51
galloper48

Have you tried contacting them (vodafone) and find out why the 450 qar were deducted from your balance??

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