Qtel launch its new website

Translator
By Translator

Qtel launched its new customer service portal. It looks nice from outside, but it is filled with hot air from inside.

http://www.qtel.qa

I have a bill to be paid, but the website shows only April 2011 bill, which was paid long time ago.

Did they have a deadline to launch it before someone goes on summer vacation?

Qtel , read my lips, the new website is not yet ready, put the old one back so that I can pay my bill.

By Kareena74• 28 Jun 2011 10:00
Kareena74

I always pay my Qtel bills by my mobile.. Much simpler and quicker than doing it online. Dial 111 and then follow the instructions.

By s_isale• 28 Jun 2011 09:21
s_isale

the link for that is provided in the statement given. I have seen it on Chrome as well. So no issues there.

http://www.qtel.qa/QODPPortal/portal/qodp_portal_personal_detail_1#

on Chrome gives the same message.

By Translator• 28 Jun 2011 09:18
Translator

I am using Chrome browser, so they might have a compatibility problem.

Anyways, this is the website I was looking for

https://webcare.qtel.com.qa/qwsc/controller/processSiteEntry

By s_isale• 28 Jun 2011 09:15
s_isale

the message that I posted earlier will pop up.

By s_isale• 28 Jun 2011 09:14
s_isale

then click on pay your bills.

By s_isale• 28 Jun 2011 09:13
s_isale

http://www.qtel.qa/QODPPortal/portal/qodp_portal_personal_detail_1#

By Translator• 28 Jun 2011 09:13
Translator

Yes, I am logged in

By s_isale• 28 Jun 2011 09:13
s_isale

do you have a userid?

By Translator• 28 Jun 2011 09:07
Translator

Pointing to that icon only give me a drag arrows, not clickable

By Translator• 28 Jun 2011 09:05
Translator

I will transfer all my QL points to you if you can tell me how find that in less than 2 steps.

By s_isale• 28 Jun 2011 09:02
s_isale

click on the bills icon, you will see the message posted above.

By mszubair• 28 Jun 2011 09:02
mszubair

I also faced problem. I went upto the payment screen, the payment was approved but while re-directing to qtel page the error massage is showing.

By s_isale• 28 Jun 2011 09:02
s_isale

Your bill information is not yet available in the new e-billing system, we are working on loading your information, as a temporarily solution existing eQtel users still can access their bill information and make online payments through the old eQtel system, To access eQtel, please click here

If you are not an eQtel user your information will be loaded into the new ebilling system shortly.

Sorry for the inconvenience!

By Translator• 28 Jun 2011 08:58
Translator

where is that s_isale? no I did not see it even though I spent plenty of time looking for it. They have a lousy yet pretty interface.

By s_isale• 28 Jun 2011 08:54
s_isale

did you read the information on the new website? it says

if you want to make payments use the old system and the link is provided there.

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