when will kahramaa customer service improve??
By fodripulav •
inspite of lodging several request to come and inspect the water meter...no one has come since the last 15 days...call centre agent of 991 says "mafi mushkilla" i wonder what does the meter reading guy is doing???
he is probably happy with his salary and let the customer go to hell!!!!
Never, it seems; in my case they dint even respond my online complain :(
in my experience, instead of waiting for them to read my meter, I just did it myself and send it to them via email and now they are now billing me based on what I sent to them.
Honestly, this is much better that waiting for a couple of months and you got shocked if your bills went high & crazy... :)
complain online next morning they will be at your door
soon dude some day inshallah..............
hahah 15days
ask me 1year waited for them to cancel my meters.
I had faced this issue. Finally I lodged a complaint from Kharaama Website from my userprofile. The next day they took the readings.
2022. Expect Amazing!