my dilemma with Kharama !? (smile)

umm-salayum
By umm-salayum

Good morning ppl

yes, it is me again and yes this is a real story ,.... for all those how only want to leave sarcastic remarks or make fun please proceed to the next forum topic , thank you !

I have a problem with Kharama, my electrical bill is untypical high .So I went to Kharama yesterday , trying to tell them , that there is NO WAY I have used in one months about 4700 clicks electricity in a winter month , where all the AC 's are turned off !
So I am trying to tell the guy , that we use about 45000 clicks a year, here it is all of a sudden 30000 in only 5 months in the winter !?
Very unlikely for my household , since we didn't' change anything , as in getting more electrical appliance !
The guy keeps telling me it is right, they didn't come read the meter for 5 months so it turned out high, blah , blah , blah....
and I am , BUT, it is to high for the winter time.
So I ask , can you send somebody to check it out, if something is not working right .... maybe in my house or so ?!

He says , no it is right!

hmmmm, so how do I know if the meter reads right, do they even calibrate the meters here?
is something broken ?

and then typical attitude , I get here is like :

don't care, don't know, don't want to know.
go away.

so all I can do is pay 3900 QAR for the bill, before they turn of the power .
Because I have no choice and nobody cares to help or look into it and why should they care. I have no choice I need kharama if I want water and electricity !?

Thank you Kharama and thank you Doha for all your care and help !!!

By anonymous• 4 Jan 2011 11:58
anonymous

They are dead, wikileaks.

By tryke• 4 Jan 2011 11:57
tryke

and also GERMAN SHEPHERD..

By anonymous• 4 Jan 2011 11:49
anonymous

Einstein is also a "German born American scientist." Really?

By somwerNdmiddle• 4 Jan 2011 11:48
somwerNdmiddle

hitler is well known as german but definitely he is austrian

By somwerNdmiddle• 4 Jan 2011 11:46
somwerNdmiddle

and David Hassellhoff :)

By s_isale• 4 Jan 2011 11:46
s_isale

He is well known as a German not an Austrian isnt it?

By anonymous• 4 Jan 2011 11:44
anonymous

I am sure he was an Austrian product, s_isale. Maybe you should read the history books again.

By s_isale• 4 Jan 2011 11:42
s_isale

and of course Hitler........

By anonymous• 4 Jan 2011 11:33
anonymous

... and some 25 Nobel Prize winners in physics, too.

By britexpat• 4 Jan 2011 11:27
britexpat

The Germans also produced Claudia Schiffer , Heidi Klum and Nastassja Kinski ..

By anonymous• 4 Jan 2011 11:20
anonymous

Russia has far more oil and gas and is a more desirable partner for any European country.

By anonymous• 4 Jan 2011 11:16
anonymous

No, wikileaks. Qatar has to import the fuel. They can only dig out the oil, but the need a foreign refinery to convert it into fuel!

By anonymous• 4 Jan 2011 11:15
anonymous

Every one knows about Muslim and Islam except those Muslims who are involved in terrorist act. Tell them first instead of telling others.

By anonymous• 4 Jan 2011 11:11
anonymous

But one thing is for sure: Germany doesn't need Qatar. They can build their own cars!

By anonymous• 4 Jan 2011 11:11
anonymous

Who to believe, wikileaks.

By umm-salayum• 4 Jan 2011 11:09
umm-salayum

born 01930 wow, ok, I will have to do that ...... I can only assume ... it must be something not working right here .....thank you ....

By s_isale• 4 Jan 2011 11:08
s_isale

HL you dont know reality. Sometimes it so happens that Kahramaa keeps sending an average monthly bill instead of the actual bill. One the meter reader comes and checks the reading and finds a difference, it comes in the next bill.

Sometimes this also happens because of faulty meters as well.

Generally they will send someone to inspect the meter and replace so if required. If there is a fault with the meter then the extra amount will be adjusted in the future bills.

By born01930• 4 Jan 2011 11:06
born01930

I had a similar problem several years ago. I went and looked at my meter and it was spinning way too fast so I went to my panel box and flipped off the breakers one by one checking the meter in between, finally flipped a breaker and like a car slamming on its breaks the meter stopped spinning. Then I went and unplugged everything on that circuit turned it back on and plugged things in one by one. Turns out I had a slight ground on my stove which wasn't enough to trip the breaker (didn't have a GFCI) but enough to burn up my bill.

By umm-salayum• 4 Jan 2011 11:05
umm-salayum

LOL smoke..... I have to cook now for my family...... in my black stinky kitchen .... trying not to run up the electrical bill and making Schnitzel ..... you guys , thank you for the help and remarks ..... have a nice day :)

By s_isale• 4 Jan 2011 11:05
s_isale

Eclipse time now....

By anonymous• 4 Jan 2011 11:05
anonymous

Facts people cry foul when electicity bill comes. There are many high power consuming appliances like microwave, water heater, AC, washing machines if using hot water wash etc and also lot of water is used in flushing / washing machine.

Not just make Kahramaa as scapegoat.

By smoke• 4 Jan 2011 11:03
smoke

bobcorn and bebsi time.

By umm-salayum• 4 Jan 2011 11:02
umm-salayum

dahsuon... thank you for the tip.... I could do that ... sounds like an idea ...... thanz

By anonymous• 4 Jan 2011 11:01
anonymous

Wikileaks, why do you publish wrong assumptions and opinions?

"The German people have emerged stronger from Europe's economic crisis, Chancellor Angela Merkel has said in her annual new year's message.

The country now enjoys its lowest unemployment rate since reunification 20 years ago despite the worst crisis in more than 60 years, she said."

http://www.bbc.co.uk/news/world-europe-12100305

By umm-salayum• 4 Jan 2011 10:59
umm-salayum

Wikileaks, BECAUSE , I was being sarcastic about that , because, I know , I will be seen as a potential terrorist , as a German , being in German , by my own ppl... because I am Muslim..... and being a Muslim is scary for most ppl,.... because all you read and see on the news is , bad .... muslim = bad = terrorists , which makes the ppl fear ..... YES i know the truth , yes I know I am JUST a muslim and there is not much more to it ......but tell that to the ppl .....who don't know anything about Muslims and Islam !!!

By Rizks• 4 Jan 2011 10:57
Rizks

and the bashing begins....:(

By umm-salayum• 4 Jan 2011 10:53
umm-salayum

Oh my gosh ppl .....I am just joking about the Germans....LOL .... I really don't care on the end... I am far from being a nationalist..... all I am is a MUSLIM ... allahumdulillah !!!!!

By dahsuon• 4 Jan 2011 10:53
dahsuon

Possible causes; 1)somthing problem with your electric meter(Check your meter reading everyday same time for few days and find out daily consumtion and compare it with bill 2)too much water consumption-check for any leakage

By somwerNdmiddle• 4 Jan 2011 10:52
somwerNdmiddle

umm salayum, wat to do yani :)

By umm-salayum• 4 Jan 2011 10:50
umm-salayum

SomweND middle , if it was that easy to change I would... the house is a house give to us , by my husbands job , to change houses you will have to go to the office and make a complaint , which we did about 6 month ago.....guess what nobody cares .... first they want to give us less then we have now ......you have to come back and remind them , that they was suppose to get as a new house and blah , blah blah.... they say nothing is for rent in that size now ..... come back... come back .. come back....guess what still coming back - no house ....

By somwerNdmiddle• 4 Jan 2011 10:50
somwerNdmiddle

how about some german bratwurst? i've been craving for that :) :)

By britexpat• 4 Jan 2011 10:47
britexpat

This is now getting worrying...

Please leave the Germans out of this.. We had enough problems after our chip shops were bombed in the 40s :O(

By umm-salayum• 4 Jan 2011 10:44
umm-salayum

Wikileaks , you want to hear more about Germans...lolzz.... you know the stadiums for the upcoming Fussball Weltmeisterschaft , are being build by a German company , also the architecture is a German that destined the stadiums .... the awesome cooling system for the stadiums are from the Germans.... also the railroad system , will be build by the German Bundesbahn ....lOlzz... you want to hear anymore..... if you want it done right ..... yeah .... who do you call........ ?! ( smile )

By somwerNdmiddle• 4 Jan 2011 10:42
somwerNdmiddle

umm salayum, who not transfer to another accommodation, just saying :)

By FathimaH• 4 Jan 2011 10:40
FathimaH

You don't know Umm Sulayum..and to assume her to be a miser based on her posts is very unfair and wrong! She's certainly not. And what she's pointing out a is a dilemma many residents of Qatar who pay electricity and water bills are facing today(Which is why many people prefer to reside in houses where the rent is w/e included) And just like some folks don't understand what she's going through there are some of us who know what its like. and while I am most certainly not a miser myself I don't fancy being take for a ride and paying more than my dues either!

By umm-salayum• 4 Jan 2011 10:39
umm-salayum

OH yeah s-isale ,.... let me tell you about our landlord.... I am not making this stuff up , wa allahi ..... our kitchen had a fire about last month (do to a fuse not working) ... so the light burned and now my with kitchen is black ... we told the landlord or more like his little Indian worker guy ( I think the driver) and he was like the landlord is not here, .... and something like ..... why don't you turn of the light ... something stupid like this.... up to this day , they cleaned up half the kitchen and never came back to clean the rest ....

It looks horrible .... and it stinks ... and nobody cares , you know why, because everything is just fine in their house.... so not their problem .......

By Rizks• 4 Jan 2011 10:37
Rating: 4/5
Rizks

How about you take a bucket of Cold water and a electric cable along with you to Kahramaa office and throw the water on the officers face in the front desk and switch the electricity ON....:)

By umm-salayum• 4 Jan 2011 10:34
umm-salayum

smoke , lol.... don't get me started on the car repair dilemma........ cry .....

By s_isale• 4 Jan 2011 10:33
s_isale

then it will be the landlord increasing his rent without giving maintenance

By umm-salayum• 4 Jan 2011 10:33
umm-salayum

FathimH, jazaka allahu khairan........ Doha is a test allahu musta'an ...... I should know better by now after 3 years of struggling with , incompetent ppl here.......and the : don't care -not my problem attitude!!

I never get used to that I guess!

insha allah it will improve in the future ... but I have little hope ... unless we Germans come and show them how it is done ( smile)

By smoke• 4 Jan 2011 10:31
smoke

I can see the next thread already...My dilemma with the car mechanic :P

By smoke• 4 Jan 2011 10:30
smoke

How about the water heaters? I'm sure in the cold months you'd need more of hot water than AC's and that consumes a lot of electricity right?

By britexpat• 4 Jan 2011 10:30
britexpat

My prayers are with you :O)

By s_isale• 4 Jan 2011 10:28
s_isale

you seem to be a harbinger of ill luck :((

By s_isale• 4 Jan 2011 10:27
s_isale

what were the readings for the past 6 months. compare that with the current reading.

It must have been adjusted for this month.

By umm-salayum• 4 Jan 2011 10:27
umm-salayum

britexpat NO I am not renting a car, BUT do you want to hear the story , how our new cars is been broken over and over again and how the car company ( I will not say the name here ) is not that helpful and they only milking us for money , repair , after repair..... oh my gosh , long story, maybe we have to site down for a coffee for that one :((((

By FathimaH• 4 Jan 2011 10:25
FathimaH

Allahu Must3aaan..Once again I feel ya! I agree the whole kahrma billing system can be very questionable to say the least..what with bills shooting up for no explainable reason. and they are always right! Subhanallah..its a real fitna alright considering the bills are in thousands! best thing to do is try what plushed has advised..Barakhallah feekum. And memo always Allah tests those he loves and he loves the patient so do what you must make much dua and keep smiling, habibthy!I know you can..my stark German Schwester..hope I said that right =D

By umm-salayum• 4 Jan 2011 10:24
umm-salayum

Hemlata, I got your point , BUT in my case..... like I already have said , I have changed NOTHING , didn't get anymore electrical appliance , AC's been turned of since last month ..... and I have been in this every same house since 2008 and I NEVER used 4700 clicks for electricity in a winter month , it would be more like 2500- 3000 for my household .... the price is irrelevant in this argument!!!

Is there a electrician in the forum here ... anybody please.... is it possible that the meter is reading wrong, going to fast , of calibration maybe..... is it possible that something in my house is malfunctioning !!???? would that explain the unlikely high usage of electricity in my house ????

By somwerNdmiddle• 4 Jan 2011 10:19
somwerNdmiddle

simply put, the problem really is their meter reading, the guys supposed to do that are lazy asses!!

By dota• 4 Jan 2011 10:12
dota

they are taking advantage of u... better report/complain to their main office asap....

mention also to them the difference of Germany and Doha with regards to Elec & Water services... so that they can adopt it also here... LOLs

(smile)

By anonymous• 4 Jan 2011 10:09
Rating: 4/5
anonymous

Last 5 months were not all winter

Kahramaa charges 0.08 QR / Kw for Electricity and 5.00 QR for water as I checked my bill.

Electricity bill should be 2400 QR = 480 QR / month and remaining is for water.

Bill is quite reasonable

You seems to be too confused and miser.

By somwerNdmiddle• 4 Jan 2011 10:08
somwerNdmiddle

i think the problem is with there guys doing the meter reading, most of the time they don't do their job, i had that some problem before, same response NO PROBLEM. what to do yani?!?!

By britexpat• 4 Jan 2011 10:04
britexpat

You're not renting a car also are you ?

By umm-salayum• 4 Jan 2011 10:04
umm-salayum

somwerNdmiddle , yeah don't you just love it , if everything is NO problem ( for those guys) and guess what , it is still YOUR problem .....

I checked the water meter, that is right , no problem there.....

I don't know , what it is and how come it turned out so high, with everything the same in my house ..... so I am like the meter must be broken , running to fast or somebody is stealing my electricity !!!!!!

By somwerNdmiddle• 4 Jan 2011 09:59
somwerNdmiddle

maybe your water consumption was up for the month of December, could be one cause.

so it was like you were talking to a voice-prompt machine lol! coz he can't explain it further that's why he said no problem over and over again :)

By umm-salayum• 4 Jan 2011 09:57
umm-salayum

somweNdmiddle ..... yes, you know I was thinking the same, he don't know what I am talking about ..... I talked to two guys and he was the customer care guy.... anyways..... on the end it seemed like he didn't want to be bothered with it anymore, because he just starting talking on the phone , and ignored me , so I left , because he kept telling me it is right , over and over !

By umm-salayum• 4 Jan 2011 09:53
Rating: 2/5
umm-salayum

mohammad , thank you , I know , I looked at the meter, and yes it is same like on the bill... BUT I know from previous bills that I only use about 2500 - 3000 clicks in a winter months ...... and NOW in DEC. , it says something like 4700 clicks .....it is winter, all my AC's are off, there is NO WAY I have used 4700 clicks right now .... so the reading on the meter is right ( ironically) , but it is unlikely for my household..... it is almost like somebody is using my electricity .... and all I wanted to know is , can somebody please come and look /check my house if something is not working right , that would use up soooooooo much electricity , all of a sudden !!!?????

By somwerNdmiddle• 4 Jan 2011 09:49
somwerNdmiddle

was the guy you talking to seemed like he understood what you were telling him? coz that is one of the common problems in dealing with problems regarding kahramaa bill. you talk to someone there and all they say is "no problem" when there is really a problem.

have you tried talking to other people there instead of that guy you first talked to?

By anonymous• 4 Jan 2011 09:47
anonymous

YOU CHACK READING IN YOUR ELECTRIC METER AND THE BILL IF THEY ARE SAME SO NO DOUT IF SOMETHING IS WRONG TAKE A PICTURE FROM YOUR MO BAIL AND SHOW THEM OTHER WISE MAKE COMPLAIN YOUR BILL IS COMING HIGHER AND HIGHER THATS ALL .....................

By umm-salayum• 4 Jan 2011 09:43
umm-salayum

avatar , I think that was very plain to see, I am westerner .....

maybe I should have told him , BUT in Germany, they come out to your house and check for you if everything is working right and if the meters are calibrated right and such .....

ah yeah , forgot I am NOT in Germany ,this is Doha, sigh :(

By plushed• 4 Jan 2011 09:41
plushed

take a picture of your meter and show it to Kahramaa, go to the main branch if needed (Hilal).

Had this problem just last month.. had to pay 6700Qr as compared to 350Qr (average) monthly bills. turned out its cuz of water consumption..

they didnt made the reading until after 2 years. and said WE should request THEM to make the reading every month! how cool is that? *sigh*

By umm-salayum• 4 Jan 2011 09:40
umm-salayum

yes, thank you , I showed the guy all the previous bills from 2008 to 2010 and said .... LOOK, look.... this is not right . ... guess what ,he was like ..... it is right , we raised the price of electricity since 2008 ..... ok, I am like: NO i am not talking about the price here, I am talking about the usage , it is not right.... so he went on , telling me the price is higher , blah, blah, blah, what a no brainer ..... anyways , I have tried my best , with evidence and good words.... but he don't care, don't know , don't want to know ..........

By reach• 4 Jan 2011 09:35
reach

Do you have the meter reading for previous bill?, write down the reading for last bill and the present meter reading. ask them to compare...

By one_shot• 4 Jan 2011 09:35
one_shot

i think ur neighbors are "borrowing " your electricity, and testing your generosity. ;)

By dota• 4 Jan 2011 09:34
dota

Goodmorning Ms. Dilemma.... =P

By smoke• 4 Jan 2011 09:33
smoke

Dont you have any previous bills that you paid, you can check the meter reading yourself to see if there's anything wrong with it. Take the new readings today and compare it with the bill you got.

By smoke• 4 Jan 2011 09:32
smoke

Hmmm, seems like the New year has brought you nothing but trouble :P

By umm-salayum• 4 Jan 2011 09:31
umm-salayum

lol Rizk , yes for me .....or maybe wait, who knows it feels like I am paying for my neighbor too ...... sigh

By Rizks• 4 Jan 2011 09:25
Rizks

Did you make sure the bill u paid is for your residence or ur neighbours ? :(

By Rizks• 4 Jan 2011 09:23
Rizks

1st Qtel....

and now Kahrama....:(

Wat Next ? :(

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