sofitel shop cheated me

death88scythe
By death88scythe

i bought a 1TB hard disk in sofitel, but when i got home it was 160GB only, somehow the shop keeper changed it when i was not looking, what should i do in case the shop keeper refuses to replace my item? i bought several items in his shop and i am afraid some of the items are defective, i have not tested it yet since i have not assembled my pc yet. please advice. thanks

By anonymous• 20 Mar 2011 00:25
anonymous

thnx 4 ur comment... anyways.. hope, u will come next time with real issues... lol

By smoke• 8 Mar 2011 13:20
Rating: 5/5
smoke

lesson learnt, always check your products before buying. Normally Shops at Sofitel will replace the product if its defective provided you hold on to the receipt. It also could have been a innocent mistake where the HDD's got mixed up, I'm sure they write the serial number of the product on the bill when they give it to you which can be matched.

By labeledas• 8 Mar 2011 13:15
labeledas

Yeha i would say somebody probably cheated him returning the wrong one, or he has an incompetent shop hand.

By death88scythe• 8 Mar 2011 10:37
death88scythe

thank you guys for your advices...

any way I have returned the HDD and the store replaced it saying they made a mistake.

@ shanawazt - if your read my thread fully, I am asking what if the shopkeeper refuses to replace the item. dont you think the normal human being reaction/approach is to read the thread fully before giving a comment?

@ labeladas - the shopkeeper said all his HDD are 1Tb size, hes just not sure how the 160Gb got in there, funny huh?

@ aafi - i guess they did, wish it woudnt happen so often

@ rainjohan - lesson learned

@ niceguy00701 - thanks for your thoughts

@ tented - thanks you have the best advice, can you tell me the other places i could buy pc parts ?

By anonymous• 4 Mar 2011 15:12
Rating: 5/5
anonymous

nothing to worry.. They will replace it. When they issue the bill, they will mention the serial number of the product for any future issues.. So you check the serial number is the same or not. If the serial number is not the same, you can easily ask for the particular one. Else, compare the price, i.e., 160GB price is the same as you paid when compare to 1TB? You can ask for the balace or replacemnt.If not it's cheating..! you can complain.

I found sofitel is always expensive in almost all products. You can go there for catridge refill or such things. The shop people expecting a bargain business from the visitors/customers. so the price will vary person to person. Never look for the tag price.

By rainjohan• 4 Mar 2011 12:32
rainjohan

Is there no any indications that it is 160GB? make it a habit to double check the item before taking.

By hmfaysal• 4 Mar 2011 11:10
Rating: 4/5
hmfaysal

Damn it, only if I have knowsn, HDDs can feed on their own storage system.

And I used to wonder, why my drives keep getting smaller :-P

By flanostu• 4 Mar 2011 09:03
flanostu

desecrate in the box and tell them the item was crap.

By aafi• 4 Mar 2011 08:43
Rating: 4/5
aafi

I have never been cheated by Sofitel Guys, I used to buy accessories for my company from them.... Maybe they made a mistake...

Note: Check on the label, the capacity should be printed on it....

By labeledas• 4 Mar 2011 08:11
Rating: 5/5
labeledas

I doubt htey pulled a switcharoo, for all you know someone else could have cheated the shop owner by returning the smaller HDD in that 1TB box.

And you should have tried to exchange it first, I have never had issues returning stuff to shops in sofitel

By anonymous• 4 Mar 2011 06:50
Rating: 5/5
anonymous

Don't u think going back to the shop and Exchanging/returning the hardware would have been more like a normal human being reaction/approach then opening a thread and discussing here

By mjamille28• 4 Mar 2011 04:53
Rating: 5/5
mjamille28

If you have a receipt, go back to that shop and complain, otherwise, they could deny that you got it from them..

By anonymous• 4 Mar 2011 04:29
anonymous

You have a receipt?

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