Internet connection problems Barwa City
Hi, is there anyone struggling with the Vodafone internet connection issues in Barwa City? Definetely there is something wrong with the so-called broadband internet. One should be getting high quality and fast internet with 5 or 20mbps connection but it seems that it is way slower than the one in The Pearl. A few of my friends also told me that they are not satisfied with the internet quality. One of them told me he visited Vodafone truck recently and he complained that the internet pages were opening very slowly. The Vodafone official told him that was a common issue and they were aware and they were receiving similar complaints.
Same Problem here. I am paying for 20Mbps connection but the real internet speed (when accessing international websites like Youtube etc) is 4-5Mbps.
I have been asking for support to fix it or At least Vodafone should charge me for 5Mbps package only instead of 20Mbps.
It seems like their Technical Staff is clueless and struggling to find the very obvious problem or maybe they are trying to hide the problem.
But i am extremely disappointed not by poor service, but due to "dis-honesty" of the Vodafone towards its customer.
We are all experiencing the same problem.....Just be patient my friend.....