AL Jazeera sports service as bad as it gets!

mmm..exactly did u only have nilesat? or did they tell you to buy a hotbird sat also...coz i only hv nilesat and i think i need hotbird...coz like last few days it was working

@ Naufal129

I was having the same problem and then I realized the problem was I was trying to reset the frequencies with Nilesat when all along I needed Hotbird or whatever it's called - check out the list hasan1024 showed and try them all until one works.

hassan1024....i think i kno my problem but i dont kno how to do it! can i have ur contact number to help or somthing i have humax i dont kno the controls!

PLZZZZZZZZ helpp mee emergency i have al jazeera sports card till +1 to +10 and yesterday my +9 and +10 is working but today its notttttttt is this happening to anyone?? idont think its my satelite problem because only 3 channels dont work JSC world cup,+9,+10 but yesterday it works....i try calling AL jazeera sports but they dont pick up!!! plzz reply A.S.A.P PLZZZZZZZZZZZ

I don't have hotbird or arabsat , so does that mean I am screwed? I hate you Al jazeera!!!

Al Jazeera sucks….they completely ruins the world cup excitement….had to watch on net these 2 days…

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@ hassan1024

Man - you are a genius!!!!! Finally, managed to get it to work on Hotbird... THANKS!

I still haven't got my +9,+10 or WC channels to work. I took my receiver that I bought the card from and they got it to work this morning but all it doesn't work here at the house. Whenever I try and change the settings I just get this blue bar that says "Setting up the Bouquet information. Please wait" The guys from the shop pulled a no-show so yet another day goes by and this thing is still not working. Is my TV defective? Am I defective. Anyhoo, if there are any good TV technicians, or if anyone knows of any please let me know.

Right....I've managed to set up my decoder with the new frequencies from JSC's website (link below)...& it's working now.

http://www.aljazeerasport.net/custom/Ead.html

It seems like the coverage is absolutely perfect until a match starts and then it all goes to pot!!!!!!!! can anyone explain the convenient timing?!?!?!?!?!?!?!

dont work either. Ive tried them all.

Im actually frothing at the mouth...

26 E and 13 E are working fine.

I guess someone with a jamming gun likes to practise :(

Channels are dead again...

You couldn't make this up.

Well , Imagine you are about to board a plane and a volcano has just erupted, how do you react towards the carrier ? No one has confirmed the reasons yet and according to my knowledge its very difficult to jam a high frequency signal, so people shouldn't be so prejudice.

HamadaCZ,

The grudge is quiet justified. The last WC we all paid 3 times more to watch the WC on ART, but not for a single day were there any pblms. But now, we face pblms from the 1st day onwards, and we basically are not sure if these pblms will continue when the BIG matches are on.

If someone can so easily hack/block the signal, then obviously they are not competent to broadcast the matches.

If Jazeera was showing these all the matches absolutely free, then none of us would have complained.

I donno why the grudge against Qatar, but we shall wait and see.

Can this be politically motivated?

http://gulfnews.com/sport/football/al-jazeera-says-its-world-cup-kick-off-broadcast-sabotaged-1.640071

This failure to broadcast properly is not AJ's fault, this is due to the illegal occupation of palestine by the zionists. As soon as Palestine is free then the services will improve in Qatar. Please people stop harassing Aj with your emails, if you have any issue with the service please contact your local embassy in Doha and express your disapproval of zionist aggression in the occupied lands.

SA and not in AJ! Lol!

well they give us something to laugh about Pirate, god help us if they happen to win (Bribe) the WC...

Don't we all love Qatar because of these amateurs in charge? There are so many ways to go around rules and regulations just because of this. This is the freedom in Qatar. I dig it.

haha well said Pirate, bunch of friggin clowns, and unprofessional clowns at that, I love the way AJ said in the paper that it was beyond their control...LoL...of course having a decent firewall is not their responsibility...what a bunch of muppets

By the way we have people from all parts of the world here, has anyone ever heard a TV channel using hacking as an excuse, I surely haven't.

Haha just paying a lot of money doesn't get you professionals.

If they can't protect themselves against 'hackers' it only shows how stupid and clueless the Al Jazeera engineers are. I wish there was one single thing in this country done professionally. But I guess, it will remain a dream forever. Let's enjoy the freedom guys.

ugh.... I am so fed up... my AJS world cup channels are STILL NOT WORKING!!! Despite two trips to the shop where I bought the card from this morning... numerous calls to technicians to fix my satellite receiver - Al Jazeera Sports not answering telephone / emails to their call center.... enjoy my 700 rials guys! I really don't care about the money - the world cup is only once every four years.... Terrible, terrible customer service.

I blame them for not informing the audience and answering their service desk in a timely fashion, but I can't blame them for the jamming part. Middle east is way behind when it comes to IT and Telco, although some of the finest engineers are working here, but when you are leasing a service its a different concept than when you own now, demarcation point has to be set.

hamadaCZ the deliberate jamming was caused by someone hacking their firewall...in todays Gulf News AJ came out and said this was totally outside their control...was I'm sorry AJ but your firewall security is YOUR BLOODY RESPONSIBILITY, if they had any half decent encryption this wouldn't have happened...what a JOKE this broadcaster is...

Here is the new package transponder on Nilesat 11240 Vertical, enjoy watching.This is a deliberate jamming according to Aljazeera news channel. more info on aljazeerasport website.

raven .. if its a technical problem from their side or bad organizing ur anger will be correct .

but seems there are other channels or i dont know who stand behind this issue .. and they will do some investigations .

eliashamzo why should we take it easy, we all paid good money to watch this event and we miss the first half of the opening game so no I won't take it easy, I'm pissed off as are many others and rightly so....

hey guys .. take it easy

they are facing some problems from people pirating their broadcast ..

Lincoln .. make sure qatar will make WC 2022 an unforgetable moment if they took it .. GO QATAR

Yeah, let's all bid for the 2022 WC and make Qatar the laughter of the world. They want it like this.

I was watching with a bunch of mates round at a villa. Anyway one of the guys works at AJ and knew one of the senior techs....appraently the prob was someone hacked the firewall...LoL...and these clowns (Qatar) want to host and broadcast a WC...

Why don't you watch Formula 1 2nd practice on Abu Dhabi Sports 2 for free instead. It's more excitement anyway. Brooooooom.

i use QTEL MOZAICTV+ ; 2 months free + WorldCup.

great offer for me.

Since the last game finished i have had full access to all the AJ + Channels.

20 Minutes to the next Kick off and it starts doing the same. This is ridiculous, an absolute joke..

excellent!

They are totally failed. This disruption is not acceptable. I am annoyed.

'Sorry' is one of the cheapest words I know. And in this country I hear it all the time.

At the end of the broadcast,jazeera apologised and said that there was interference with the satellite system and they are investigating who/what caused it...

good!

Al Jazeera's coverage was a fecking disaster, how embarrassing. They want to host the WOrld Cup but can't even provide coverage. I think 'expect chaos' is more fitting.

Whats the point of paying Wilkins and Venables all that money, they could have sat their swearing and scratching their privates for all we know.

ugh! I am so annoyed I'll try not to use profanity here. I just spent 700 QR on an AJ Sports card last week but all I was getting was +1 to +8 when I put it in a couple of days but didn't complain or worry because I was told by the shop that this was normal and that AJ sports WC channels would be up and running by last night/this morning... and yet nothing! Basically I got all of the channels that are not showing the world cup!

Had to run over to the neighbors' who were watching on Mosaic.. what really annoys me here was a went to QTEL a couple of weeks ago to subscribe to the WC and they told me that their AJ package wasn't showing it! :-(

Of course it's Friday so nobody is answering phone calls - what a mess! Oh well, I guess there's always 2014.. :-S

Dreambox owners please switch to Sky italy, seamless broadcast.

Just spoke to the customer service agent and he said that there was an error in the system, and everything shud be ok for the next match. Let's hope.

yea LP.. but they have bigger problems before they owe u.. so u have no choice but chill... :-)

220v, nothing personal. Peace.

They seem to have fixed it now, but they owe me one day for not supplying their advertized service.

LincolnPirate..

i know cause i am a retailer of the cards.. no i don't work for the so called "Bloody f****** amateurs" company called al jazeera..

At least Jazeera could have apologized during the post match analysis. or at least given instructions on how to tackle the pblm. Bloody, have some consideration for those who bought the card.

How do you know? Are you working for this stupid company called "Al Jazeera?" Bloody f****** amateurs.

half of the jazeera cards sold wer not working till the interuption that occured.. This blackout happened because the server was refreshed and now.. almoste all the cards are working fine.. if not.. atleast moste of them.. and from tomoro hopfully all of them...

so.. guys relax and enjoy watchin.

btw i don't give 2 shits abt this probs unless something happens to the broadcast while brazil is playing ;-p

yup..i was late in posting..was busy in watching the action...lol

thanks for your feedback but i believe its a coldline and not a hotline /customer disapontment not customer service,shame on Al Jazeera...........

soniya, game over 5 min back!

its 1-1

Its 87mins and 8seconds..Both the teams have equal score..

Did you expect anything else from these f****** amateurs? Really?

My wifes been trying since exactly 5-02pm....Not a great advert for 2022 is it.

alinux, most welcome..thnx

It's gone for the last 10 mins so I've missed the end of the game. Lazy gits not picking up their phone. A customer service disaster

hey rony79, you need to call the hotline in order for them to activate your card. I bought the card yesterday, and inspite of my numerous calls last night, nobody responeded.

I started calling today morning 7am and finally connected at 8am and got activation.

But whats the point? No signal for most of the duration of the game :(

That is the transponder, you have to tune your STB to that frequency,H stands for Horizontal.

Nilesat is out of their control but not the hotline; they are not picking the phone!

I am watching on HotBird, same problem.

The free channel does not have as many interruptions as the paid ones..

Its a farce....no excuse for it.

How come they can show todays game on JSC2 (without interference) but the AJ+ card doesnt work. They should obviously broadcast all games for free on JSC2.

Hey HamadaCZ,

forgive my ignorance. but whats a 11881 H? I have the al jazeera sports card.

yes i have the al-jazeera sports card, what setting do i have to change on the receiver?

11881 H, but do you have a card ?

how exactly do you switch to arabsat from nilesat on the stb?

Done :-P

Now, 1-1

Damn SA pay for the misses, Mexico level it up.

Am planning to celebrate Mexico's winning with some Nachos :)

1 Offside goal, bad luck Mexico.....but still time left for them to score.

Ah ok.. well things are fine here, South Africa are missing some open chances though now, they should have finished Mexico by now.

Blackout in footyfire too for few minutes but now back to normal.

Because they bought only a specific range of frequencies from each satellite service and something is jamming their signal on Nilesat, so if you can switch to Arabsat instead of Nilesat, you can enjoy the rest of the match. hopefully you have an STB, not a Qtel box :)

Sonya, I have to admit, this is your best post ever :p

lol hamada out of their control???

Why is their no problem with any other broadcaster and only with Al Jazeera?

yep missed the goal because of these amateurs and as expected Qtel aren't answering the phone either. No chance of getting a refund or even a response from these idiots.

Try to switch to Arabsat 12341 H, what is going on right now is out of their control.

Buddy, watch in to www.footyfire.com

I m watching live match of SA and MEXICO..Its effective than AL JAZEERA..Don't cry and go and hurry up to catch the action..

It's appalling. Worst service I have ever seen. Can't even get the simple things right.

You should be ashamed al jazeera!