Just today, I had my lunch at Thai Snack (Thai...

bratinella98
By bratinella98

 

Just today, I had my lunch at Thai Snack (Thai restaurant in Al Mirqab quite close to Doha Clinic). Let us all admit that their food is very good however, their service is really frustrating. They do not have the concet of CUSTOMER SERVICE. 

 

1. Waiter looks pissed off while taking my order.

2. Since Ive seen a Wifi on the premises, I have asked for a password politely assuming that the resto gives free access to their customers. The waiter replied, "If you give me 1,000, i'll give you the password." And I said, "Sorry?" He replied, " Not allowed!" And I answered, "oh, ok no problem, thank you!"

3. After finishing my meal, I havent spotted any waiters so I voluntarily headed to the cashier and paid for my bill. The cashier and the waiter who served on my table didnt bother to attend to me. I said, "I wanted to pay my bill." The cashier furiously asked, "What's the table number?" I said, Im sorry I do not know but you can ask your waiter whose beside me in which table number I was. I asked the waiter beside me and he didnt respond. The cashier furiously asked me again, and I answered annoyingly, " I do not know, you should ask your waiter" And the cashier kept on arguing with me. I told him, "You know what, your food is delicious but your service and the way you treat your customers is very bad!" And he arrogantly answered. " I dont care! You are only 1 customer, I dont care!" I replied, " What is the point of having this business if you dont respect your customers?" He started shouting "I dont care, get out of here!" This is the worst and most RUDE restaurant I have been to, and I am not going to patronize their food anymore. And this is not my first time to go to this resto. Ive been in Doha for 4 years now and have visited them many times!I know that they do not have a very good service but being treated in a RUDE manner is unacceptable!



 

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