Mubarak06

Mubarak06

Member since: January 2023
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Mubarak Ali J B (+974) 30768288 [email protected] _________________________________________________________________________ Seeking a career in business development sector to get a position of responsibility, using my professional skills and efficiency to communicate my ideas and views and commit myself for achieving organizational objectives with the team effort and performance. _________________________________________________________________________ Work Experience: Sep 2018 – Aug 2022 Senior Process Expert - Maersk Global Service Centre, Chennai • Worked in Damco freight forwarding department later it is acquired by Maersk. Responsibilities • Understanding of external factors impacting Customer’s Supply Chain & understand their sense of urgency, service needs, drivers and desires. • Aligning with customer expectations upfront & to be respond with suggested solutions. • Primary point of contact for own customers and ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders. Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives. • Full responsible for customer satisfaction across Maersk product offering (own customers). • Going the extra mile towards the customers & with focus on providing solutions. • Actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholders. • Handled critical clients like Puma, Adidas, VF Group and Barnes & Nobles, . Key Responsibilities: • Receive & prepare Shipping documents. • Order bookings & Creating purchase orders in SAP (Order Management). • Arrange Carrier booking. • Arranging invoices to the customers. • Coordinate Customs handling. • Imports & Exports documentation (Sea & Air). • Arrange house BL or carrier BL in time. • Submit pre-alert for HBL’s. • Ensure job files are always complete and correct, including milestones and additional documents, preferably electronically. Classification: Internal • Exception handling and reporting statuses and exceptions. • Receive booking file (Job) and Plan Shipment. • Receive Cargo and Arrange VAS services • Data quality & IOP’s • Exception handling. July 2014 – July 2018 Process Associate - Tata Consultancy Services, Chennai Responsibilities • The first step to streamlining business workflows begins with thorough documentation. • Collect information, perform research and data analysis as needed; provide suggestions to the principals with the best solution to solve problems. • Proactively identifying issues & building relationships to the mutual benefit of the customer _________________________________________________________________________ Education: 2014-2016 M.B.A (Finance) - 62% University of Madras, Chennai 2011-2014 B.Com – Commerce - 68% Periyar Arts College, Cuddalore Thiruvalluvar University _________________________________________________________________________ 2011 Higher Secondary Examinations - 64.08% A.R.L.M Matric Higher Secondary School, Cuddalore. 2006 Secondary School Examinations - 64.72% St. Dominic Savio Matric Hr. Sec. School, Nellikuppam _________________________________________________________________________