That's a good idea - I'll try and get the owner's info after we find a better flat to move into (with another agent).

Can I use the fact that the second bathroom is still unusable, the primary bathroom smells like mold and is likely unhealthy to breathe, and the telephone and cable is still not working as a breach of contract? All of these are listed in the Agreement, as well as "full maintenance".

Anything in a brand new 2 bedroom SF/FF for 7000-8500 available with you right now Ayman? ;o)