Of course I believe you. Why would you lie about something like this? I just think you are wrong about the motivation. Garveys do not want to risk their license and the rules are very strict concerning Qataris.

It could be that they think your boyfriend is Qatari until you can prove otherwise. I don't know the reason but I do symphathise. I suggest that you talk to Brian Garvey and get some answers to why your boyfriend gets this treatment.